Did you
ever get any email form Harumio? (You must have at some point, correct?) Nevertheless, check your email system's spam and trash folders and security settings to make sure you are not missing communications from them. Try adding the Harumio email
[email protected] your saved email addresses so that messages from that address won't be automatically disposed of by your email system.
I was reassured by the number of professional messages and the rapidity of their responses (subject to understandable delays due to the time and date differences).
Check against my (over-long) list of steps I experienced
here, and see if you are missing any likely communications from Harumio. You can always write directly to them, provide your order number if you have that, and just politely inquire. I found them appropriately responsive.
Oh, and Harumio opened up a TMC membership (see
their first post). Their username is, no surprise, "
harumio."