Current Delivery Times

[M3&MY]

In all seriousness, I’m more than a little perturbed by the fact that a global “technology company’s” account portal can go down at more or less 12p local time and be down for what, 3 hours now, on a weekday and they can’t resolve? My ass would be in the ringer at work if my teams were to blame. I’m really starting to reconsider despite the down payment and misc accessories piled up in my garage. Frankly, this is a joke. Although not to this degree, they can’t seem to consistently keep their web presence functional. It certainly makes me worry about the $55k I’m betting on this mess.

Hope you don’t reconsider. Their website functionality doesn’t equate to the car functionality.

 

[ropogigio724]

I don’t have a Tesla yet. So out of curiosity, when outages like this happen to your online account, does it impact your ability to access remote features on your car using the app? And/or the ability to use your phone to enter your car?

no everything works

 

[Thriteus]

At least it is the right car now....

 

[mtx450]

Hope you don’t reconsider. Their website functionality doesn’t equate to the car functionality.

Let 'em go. We have plenty of cry babies as it is.

 

[cheryltunt]

In all seriousness, I’m more than a little perturbed by the fact that a global “technology company’s” account portal can go down at more or less 12p local time and be down for what, 3 hours now, on a weekday and they can’t resolve? My ass would be in the ringer at work if my teams were to blame. I’m really starting to reconsider despite the down payment and misc accessories piled up in my garage. Frankly, this is a joke. Although not to this degree, they can’t seem to consistently keep their web presence functional. It certainly makes me worry about the $55k I’m betting on this mess.

It is wild to see comments like this as if Tesla's web team is all sitting with their thumbs up their butts. I am not at all envious of their web team or certainly whoever is accountable for the firmware update, whoever works on supply chain, etc. I guarantee you it is not a happy office and everyone is working as hard as they can to fix things. They may not be transparent about it, but they're not out sunbathing RN...

 

[FatherTo1]

So really, you can’t take your Tesla thru an auto car wash?

Definitely can. I've been behind a Model S in the auto car wash lane and it didn't short circuit or blow up. I personally wouldn't take our S through the Quick Quack because I know those brushes just pick up grit and dirt from the car ahead of you and slap it against the paint when it's your turn. I don't mind it on my wife's white 15-year-old Lexus though -- swirls would just blend in with all the other scratches the wife has collected over the years.

 

[captainreynold]

Tesla, SpaceX are both notorious for their absolutely horrendous corporate culture. Really poor management styles, no work/life balance because you're "changing the world" and there's always another tech bro to take your position and work more hours.

Devs are absolutely having a terrible time right now. And the fault for it starts at the top (Elon) all the way down to middle management. Let's not lay fault on the development team. We're talking about a very much non-critical site feature.

 

[Mugginstwo]

Wild guess. They never had this many cars backed up in a non delivered state, which in turn broke some table limit or process functions somewhere whilst they did a bulk change for vins.

I’ll keep creating my own narrative in the absence of an actual communication department

 

[mtx450]

It is wild to see comments like this as if Tesla's web team is all sitting with their thumbs up their butts. I am not at all envious of their web team or certainly whoever is accountable for the firmware update, whoever works on supply chain, etc. I guarantee you it is not a happy office and everyone is working as hard as they can to fix things. They may not be transparent about it, but they're not out sunbathing RN...

I would respect them more if they were out sunbathing...

 

[Mugginstwo]

I would respect them more if they were out sunbathing...

Alpha move right there.

 

[bigdaddyreg]

This is embarrassing. As an IT guy if a debacle like this happened at my company even for 30 min let alone all afternoon like this, heads would ROLL and people
would be fired.

So true and Tesla uses AWS, better reevaluate the availability zones

 

[dsandhu]

Hey all! I got the inside scoop. They had to switch floppy disks on the 80386 they use for account management and insert a disk for the new firmware. We should all start getting vins as soon as they switch back to the account management disk.

 

[Mar10652]

same BM3OD for me, but at least this happened today . Now just need my MY!

 

[aerochrome]

Tesla, SpaceX are both notorious for their absolutely horrendous corporate culture. Really poor management styles, no work/life balance because you're "changing the world" and there's always another tech bro to take your position and work more hours.

Devs are absolutely having a terrible time right now. And the fault for it starts at the top (Elon) all the way down to middle management. Let's not lay fault on the development team. We're talking about a very much non-critical site feature.

This x100000. Coming from someone with close friends at SpaceX, this is 200000% the culture.

 

[aerochrome]

Folks, I think we really know whose behind the firmware/site issues:

"I'm sorry, Elon. I'm afraid I can't allow you to meme any further."

 

[blogreader]

It is wild to see comments like this as if Tesla's web team is all sitting with their thumbs up their butts. I am not at all envious of their web team...

You would be if you know how much they are getting paid. Of course, they have no control over how quickly we get our cars, but making sure that people can load their account page is 101 level stuff.

 

[Sudsington]

If Gal Gadot (Wonder Woman) comes with the invisible car, I'm down for whatever delivery date they want.

 

[proximanova]

Tesla, SpaceX are both notorious for their absolutely horrendous corporate culture. Really poor management styles, no work/life balance because you're "changing the world" and there's always another tech bro to take your position and work more hours.

Devs are absolutely having a terrible time right now. And the fault for it starts at the top (Elon) all the way down to middle management. Let's not lay fault on the development team. We're talking about a very much non-critical site feature.

No doubt Tesla has a relatively tiny web team trying to keep all this stuff up and running.

 

[Adiofan30]

Have faith everyone! I finally took delivery of my Y today. I asked about the software issue and my SA seemed to know nothing about it. I got my VIN fairly quick and delivery went pretty smooth. I hope everyone on here finally gets relief ASAP!

 

[captainreynold]

Have faith everyone! I finally took delivery of my Y today. I asked about the software issue and my SA seemed to know nothing about it. I got my VIN fairly quick and delivery went pretty smooth. I hope everyone on here finally gets relief ASAP!

Wait, what the ****? How? Literally the same order as me minus the black interior. How? What's the birthday of the vehicle? VIN range in 180,xxx-190,xxx? Did you buy out of inventory? When did you get notification of the VIN?