I did that today, about an hour drive to Springfield going north up the GSP. The lot was not filled with many new cars at all... perhaps they are inside being prep for delivery. I hope. The car in the showroom has a 151xxx vin. Nice blue on white.
Walk in and quietly walk around inside until someone comes over and asked if they can help me? I said maybe. Turns out to be the manager.
Told them we had a vin on Friday. Then it went away. He said can't be. Ran to get his laptop. Put in our info, all is there. The vin I quoted him is in there but the car was sent to Baltimore on another truck rather than to NJ. He showed us the MY Tesla ping page on his laptop.
What it seems is that the SA and SC are trying the best, but with all the logistics they get some issues with match on customer and MY match on truck to your SC. I think of it as batch delivery logistics under strain with the pandemic and volumes.
BTW both of the Gents we have dealt with at Springfield were super.