Here is a good one
So you have 24hrs/100 miles to log delivery day issues. Get as much as you can in that initial ticket. Even if you need to add stuff to it later, I think you can as long as they haven't reached out that they've reviewed your request yet. We added stuff the day of delivery and next day and they reached out like the the 3rd day that they've reviewed the ticket and sent an estimate. We kept adding more stuff to the ticket with pictures per the chat in the service but at the actual service, only the things that we initially added and was on the initial estimate showed up on their system. We were told to make a separate appointment for the rest. However, the lady said we should have added new issues after that initial estimate in the chat instead. There's a chat option when you have a service ticket. So anything you find after that initial estimate, put it in the chat.
It may vary for you if you can get another appointment sooner. For the SC in tampa, there are no more dates for 2021 last I checked. Would suck to have to wait 2 months for an issue. We had whistling noise coming from the driver side when driving that was annoying. The tech drove the car and said it was driving him mad and he was only in it for 10 minutes. Having to wait 2 months dealing with that would have sucked but if your SC has appointments sooner, you can create new tickets if you find stuff after your initial one.
Yeah, doing that. Called my bank and good thing is we have 60 days from our last loan app to open a new one without credit check. 60 days is up in 2 days so I told them to at least put the application in so I meet the time plus I get extra .75 discount running through 10/31. Doesn't beat DCU and I planned on doing DCU and rate matching with my bank but don't feel like going through all that stress. We're not financing that much on the cars so the extra discounts with DCU is not that much.
Sorry for all of the questions but do you think it would be possible to take a picture of your set up? With the form that @thecavalry sent and your explanation, I am really thinking about adding another charger.
Delivery on 10/30
VIN-pals. I've had contact with my SA since ordering and she's been extra helpful since receiving the VIN. She's changed me from cash to financing, added my wife to the registration, answered my questions, and instructed me on how to get the financing setup properly. She told me when my car is expected and made notes about my preference for delivery. I'm just waiting on them to reach out for scheduling that delivery, which might be waiting until the car is actually in transit (speculation).
If you have multiple issues I would "collect them" over the first 24 hours and make one appointment in the app for it all. Devon service is good, and they seem to have easy availability. Cherry Hill, NJ is closer to me but I've not had great experiences with them at all.
I’ve done both, the chat was great with the first few questions. Anything that they attributed to the “delivery team” they couldn’t help with. That seems to be where the SA comes in, but I don’t have one of those. I also emailed the Mt Kisco order support email and didn’t get a response.
Yikes. I haven't heard many good things about Mt Kisko from hundreds of pages ago. Maybe when push comes to shove they'll get their act in order? But I totally understand not wanting to leave if in their hands.
I think it’s only effective for 2022, assuming it passes. If it does, there could be a lot of disruption with people trying to reschedule and everyone wanting cars at the start of 2022, with the already long waits. I hate to miss out on a lot of money with the credit, but am worried if I hold, I won’t see a car for 8 months. So still going ahead with mine; ED now November 2-8.
Same here. I placed my order on a one month hold and was put to the back of the line and should be picking up my MY week after next. If the bill passes as written, that just means I might have to order a M3 for my husband!
Great minds! I was half thinking about a M3 for the other half too. And I also did the hold and back of the line thing and just can’t do it again.
