Went horrible, just like the entire ordering / sales process. Tesla service and sales advisors and the entire sales process is just ridiculously incompetent.
Went to pick up my Black Tax X today at noon and ended up waiting close to 5 hours for Tesla Financial to adjust the financing terms to reflect the correct downpayment. They managed twice to update the financing terms after they had noticed that my original financing offer had expired last night at 8PM
I originally ordered a inventory Tax edition X 12/15 - was supposed to be available for pickup before end of the year … but somehow the Tesla system was messing up the order and cancelling it… appearantly to a bug in their system…
Twice today the managed to update my financing terms, but both times messing up the downpayment amount. After more than 4 1/2 hours I requested my check back and left.
The car itself was flawless, besides the fact that it took 1 1/2 hours for me to finally see it the first time because they “they were behind in the prepping process”.
Only positive thing was that I had plenty of time going thru the entire pre delivery checklist - car was flawless - gaps all good etc., but I think I don’t want the car anymore. Been super happy with the product ( coming from a P85D ) but I think I am done with the company. Too disappointed- might sleep over it but looking at Rivians now. They had a bunch of Cybertrucks in the lot, I have one on order too - but again this very moment I think I am done with Tesla.