I suppose I shouldn't expect personalized service at a car company, beyond the front-lines of the showroom. And I was impressed that the email of the "delivery specialist" was shown on the order status page. However, this person has changed three times since Oct 21st. What's going on here? Is the employee turnover really that bad at Tesla, or is there some other reason that I can't get an individual to shepherd this process along until delivery? It's not a major concern. But it just seems odd.