Honestly, everyone will have their opinions.
Thanks for the detailed report - it was super helpful; and congrats! Hopefully Tesla will address any concerns you still have quickly and properly.OK, so I took delivery today!
OD: 1/14, Vin: 1/15, produced 1/16. Delivery appt on 1/21. Took delivery 2/1 at Tesla in Springfield, NJ
In short, the experience was great, and the drive home was nothing short of magical. I concur with the previous posters about how it's almost comically life-changing. It was a *sugar*-ton of money to fork over, but no regrets. (And let's hope it stays that way!).
Overall, it was fairly low-stress, which is good, because I'm still exhausted
I did bring a checklist and am glad I did, but I certainly wasn't waving it around. This is it: GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y
So, on my way there I got a text instructing me to go find my car, and then to accept the terms to unlock the vehicle. I found the car almost immediately, it was the first VIN I checked with the new deliveries around the side of the building.
We spent a good deal of time looking it over. 20-30 min? It was nice to be able to compare my car to so many others just like it. When I opened the app to "Accept Terms" so I could inspect the interior, the button was gray - clearly I had to pay firstI went inside and I explained/asked, nicely, that I'd like to inspect inside the car before I took delivery (as I slid over the check), and she said that was no problem, you can inspect the interior before taking delivery. (Guess my charm worked? Or maybe I'm a sucker!)
Now for the "issues" I saw... and I put that in quotations because I don't feel these were deal-breakers. I agreed to schedule service and deal with them post delivery.
The list:
- Condensation - meh, this went away
- Grease/dirt on the driver a-pillar - toothbrush and some spray should take this right out in a few seconds
- Rear-window - kept going back down when it got to the top, like the pinch protection was mis-calibrated. When I tried it once after I got home, it worked fine
- Rocker panels - meh, okay, so they were are a little off - maybe I will try to get that addressed, though not sure how they would.
- Scratches/Scuffs - this was is probably the "biggest" concern, because I don't think it's easy to fix. I'm not sure how/if they could handle this, or if it qualifies as a "manufacturing defect", but when the SA came out to help show me how to properly close the frunk, she acknowledged it and started to say she could take a picture. I probably should have let her. But, I said I already had and she said great, then you just make an appointment in the app and upload them.
Now, I don't know how plausible it is that these will all be addressed because, when I was scheduling service, I clicked on the "Learn more" button, to read this: "General appearance concerns are not covered by your vehicle warranty unless related to a manufacturing defect. Please refer to the exclusions section of your vehicle warranty for details."
See for yourself - I'm not sure how much of a stink to make about this stuff - I'm pretty easy going. The scratches were not easily noticeable on the passenger front quarter panel, and a very small scuff on the hood. But, it was a nice sunny day at around noon, and it was still hard to notice these and the pics make them look more obvious. That said, you could definitely see it in the right light. I said I'm not trying to be (or hoping) I'm not being too picky but she understood completely. It was a very cordial, friendly and reasonable interaction. (But we'll also see what redress I have, realistically.) To put it another way, if I was told bluntly, "yeah, sorry, but we're not gonna address any of that stuff" would I have accepted the car? Would you?? Hard to say for me... let's see what service says, but I'll remain cautiously optimistic. Tesla might be counting on my cares melting away on the drive home, and that isn't far off
That's it! Full report as promised. I'm thrilled with the car! Now if I can only get my charger setup without electrocuting myself... mobile charger arrives tomorrow.
Thanks to everyone for all the guidance and support.
Good luck to everyone!
I agree, it doesn't look that bad to me either but it's really hard to tell from the angle. If you are happy that's all that matters!
Love the analysis... takes me back to my college courses in operations research / linear programming ;-)I wonder if Tesla's delivery estimates account for the number of people who place orders for vehicles then end up not buying them for various reasons including, but not limited to:
- Unable to pay for the vehicle by the time of delivery (insufficient cash or equity, not qualified for financing, etc.)
- Changed mind (decided not to buy, bought something else, etc.)
- Unacceptable quality
- Vehicle didn't arrive in time
- Tax credit falls from $7,500 to $3,750
I can see a number of cancellations happening for that last possibility.
A three-month or even a one-month delivery window estimate seems wide to me - it may be accurate, but it's certainly not precise.
Let's say you're a cake decorator that can make 4 cakes per day. You normally get orders for 4 cakes per day on average and maintain a backlog of 20 cakes. If someone orders a cake today, you know that cake will be ready a week from now. If the government starts subsidizing cakes resulting in a sudden demand increase to 8 cakes per day, but you can only make 4 cakes per day, the lead time for each new order can be easily calculated to the day. Because demand becomes twice production capacity, each passing day add two days to the backlog. At some point, the backlog will become too great and one of four things will have to happen:
- You'll stop taking orders
- You'll raise prices to curb demand
- Customers will not purchase the cake because the wait time is too long
- You could increase production capacity, but that would involve an expensive and time-consuming kitchen remodel and you run the risk of the demand falling and your operation becomes less efficient because you have too much production capacity.
I work for a company that manufactures industrial machinery. Unless something major and expected happens, we know down to the week when your order will be ready months before it is actually manufactured. Sometimes delays happen, but we adjust the delivery date if and when those delays occur. Sometimes, we even deliver orders ahead of schedule if raw materials arrive sooner than expected and our labor force is more productive than usual for some reason.
Was your car from Fremont or Austin? Matrix?OK, so I took delivery today!
OD: 1/14, Vin: 1/15, produced 1/16. Delivery appt on 1/21. Took delivery 2/1 at Tesla in Springfield, NJ
In short, the experience was great, and the drive home was nothing short of magical. I concur with the previous posters about how it's almost comically life-changing. It was a *sugar*-ton of money to fork over, but no regrets. (And let's hope it stays that way!).
Overall, it was fairly low-stress, which is good, because I'm still exhausted
I did bring a checklist and am glad I did, but I certainly wasn't waving it around. This is it: GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y
So, on my way there I got a text instructing me to go find my car, and then to accept the terms to unlock the vehicle. I found the car almost immediately, it was the first VIN I checked with the new deliveries around the side of the building.
We spent a good deal of time looking it over. 20-30 min? It was nice to be able to compare my car to so many others just like it. When I opened the app to "Accept Terms" so I could inspect the interior, the button was gray - clearly I had to pay first
Now for the "issues" I saw... and I put that in quotations because I don't feel these were deal-breakers. I agreed to schedule service and deal with them post delivery.
The list:
- Condensation - meh, this went away
- Grease/dirt on the driver a-pillar - toothbrush and some spray should take this right out in a few seconds
- Rear-window - kept going back down when it got to the top, like the pinch protection was mis-calibrated. When I tried it once after I got home, it worked fine
- Rocker panels - meh, okay, so they were are a little off - maybe I will try to get that addressed, though not sure how they would.
- Scratches/Scuffs - this was is probably the "biggest" concern, because I don't think it's easy to fix. I'm not sure how/if they could handle this, or if it qualifies as a "manufacturing defect", but when the SA came out to help show me how to properly close the frunk, she acknowledged it and started to say she could take a picture. I probably should have let her. But, I said I already had and she said great, then you just make an appointment in the app and upload them.
Now, I don't know how plausible it is that these will all be addressed because, when I was scheduling service, I clicked on the "Learn more" button, to read this: "General appearance concerns are not covered by your vehicle warranty unless related to a manufacturing defect. Please refer to the exclusions section of your vehicle warranty for details."
See for yourself - I'm not sure how much of a stink to make about this stuff - I'm pretty easy going. The scratches were not easily noticeable on the passenger front quarter panel, and a very small scuff on the hood. But, it was a nice sunny day at around noon, and it was still hard to notice these and the pics make them look more obvious. That said, you could definitely see it in the right light. I said I'm not trying to be (or hoping) I'm not being too picky but she understood completely. It was a very cordial, friendly and reasonable interaction. (But we'll also see what redress I have, realistically.) To put it another way, if I was told bluntly, "yeah, sorry, but we're not gonna address any of that stuff" would I have accepted the car? Would you?? Hard to say for me... let's see what service says, but I'll remain cautiously optimistic. Tesla might be counting on my cares melting away on the drive home, and that isn't far off
That's it! Full report as promised. I'm thrilled with the car! Now if I can only get my charger setup without electrocuting myself... mobile charger arrives tomorrow.
Thanks to everyone for all the guidance and support.
Good luck to everyone!
I am picking up mine soon. From what I heard, they include the standard fabric floor mats. I prefer to use all weather floor mats, so I have gone and ordered mine so that it can be swapped out on day 1.
I ordered my white/black/19/tow/5 on 1/15. Fremont build pickup scheduled for Monday, 2/6. The EDD changed 5 times, sometimes forward and backward.
That looks like you will be getting it soon. Mine was 1/29 - 2/12 > updated on 1/30 to 2/1 - 2/15 > updated on 2/1 to 2/2 - 2/10 > finally on 2/1 evening received VIN and pickup/delivery scheduled for 2/6. Good luck on yours.I am in Seattle area too.
White/black/19, no tow
OD - 01/14
EDD - 1/25 - 2/8
Updated EDD 2/4 -2/18
At least for me, I made sure to clear out the tasks in the app. Registered to 1 person. Marked as No Trade In. Purchasing with Cash. Once I had those items cleared out, I got updated EDD pretty quick. Once you get the updated EDD, then you are able to change especially the purchasing option.
Congrats. My only comment after seeing your pictures is that please clean those leaves in your garage. Shouldn't take long.OK, so I took delivery today!
OD: 1/14, Vin: 1/15, produced 1/16. Delivery appt on 1/21. Took delivery 2/1 at Tesla in Springfield, NJ
In short, the experience was great, and the drive home was nothing short of magical. I concur with the previous posters about how it's almost comically life-changing. It was a *sugar*-ton of money to fork over, but no regrets. (And let's hope it stays that way!).
Overall, it was fairly low-stress, which is good, because I'm still exhausted
I did bring a checklist and am glad I did, but I certainly wasn't waving it around. This is it: GitHub - polymorphic/tesla-model-y-checklist: Checklist for Tesla Model Y
So, on my way there I got a text instructing me to go find my car, and then to accept the terms to unlock the vehicle. I found the car almost immediately, it was the first VIN I checked with the new deliveries around the side of the building.
We spent a good deal of time looking it over. 20-30 min? It was nice to be able to compare my car to so many others just like it. When I opened the app to "Accept Terms" so I could inspect the interior, the button was gray - clearly I had to pay first
Now for the "issues" I saw... and I put that in quotations because I don't feel these were deal-breakers. I agreed to schedule service and deal with them post delivery.
The list:
- Condensation - meh, this went away
- Grease/dirt on the driver a-pillar - toothbrush and some spray should take this right out in a few seconds
- Rear-window - kept going back down when it got to the top, like the pinch protection was mis-calibrated. When I tried it once after I got home, it worked fine
- Rocker panels - meh, okay, so they were are a little off - maybe I will try to get that addressed, though not sure how they would.
- Scratches/Scuffs - this was is probably the "biggest" concern, because I don't think it's easy to fix. I'm not sure how/if they could handle this, or if it qualifies as a "manufacturing defect", but when the SA came out to help show me how to properly close the frunk, she acknowledged it and started to say she could take a picture. I probably should have let her. But, I said I already had and she said great, then you just make an appointment in the app and upload them.
Now, I don't know how plausible it is that these will all be addressed because, when I was scheduling service, I clicked on the "Learn more" button, to read this: "General appearance concerns are not covered by your vehicle warranty unless related to a manufacturing defect. Please refer to the exclusions section of your vehicle warranty for details."
See for yourself - I'm not sure how much of a stink to make about this stuff - I'm pretty easy going. The scratches were not easily noticeable on the passenger front quarter panel, and a very small scuff on the hood. But, it was a nice sunny day at around noon, and it was still hard to notice these and the pics make them look more obvious. That said, you could definitely see it in the right light. I said I'm not trying to be (or hoping) I'm not being too picky but she understood completely. It was a very cordial, friendly and reasonable interaction. (But we'll also see what redress I have, realistically.) To put it another way, if I was told bluntly, "yeah, sorry, but we're not gonna address any of that stuff" would I have accepted the car? Would you?? Hard to say for me... let's see what service says, but I'll remain cautiously optimistic. Tesla might be counting on my cares melting away on the drive home, and that isn't far off
That's it! Full report as promised. I'm thrilled with the car! Now if I can only get my charger setup without electrocuting myself... mobile charger arrives tomorrow.
Thanks to everyone for all the guidance and support.
Good luck to everyone!
Let’s assume you reject it.
