Add me to the list of recent, poor experiences. Digital CU -applied for 90% LTV, 60 month, opened a checking account with them to make it easy. Spoke to agent in the beginning who confirmed what's on the web site: advertised rates for car loans include a 0.5% discount for "electronic payment" and while they preferred direct deposit, thats not required. So, open up the account, apply, takes them 3 weeks 5 emails 3 hours on the phone (with an income well above the requirement, credit score >820) to find out, finally, that i qualify for a 2.24% 60 months loan "since you're not doing direct deposit." Too angry to argue about the additional fuel economy credit. Gave her a 5 second opportunity to realize her mistake, then hung up on them.
Anyone else have and then resolve this program? Will calling back and di discussing with a different agent be helpful, or a waste of time?
