Peter, yes, I have worked with service/engineering, as have others. The response I and others have received after Fremont looked at whatever it is they look at, is that my battery is operating normally. As I stated, I was told that a new firmware release would restore some of the lost mileage. I did not get that from random forum members. I got that from my service mgr, responding to my multiple inquiries.
There are two other threads related to decreasing range and battery maintenance that I follow. Not trying to be obnoxious, but I would very much appreciate it if general suggestions, which I very much appreciate, were posted there, and this thread saved for its intended purpose.
But here is my question: Did you actually LOSE mileage or does your display just say you did based on driving habits or whatever else it uses to calculate such things? We all know in ICE vehicles the rated range can swing wildly. Up for a test?
Get a friend to tow a uhaul auto transport and follow you. Fully charge the vehicle and drive at a cruise control speed of 55 until the car hits zero. What was the difference between rated and actual?
It's one thing to go crazy because the car lost actual miles, but quite another if the cars calculations are simply ultra conservative. Only one way to know. (The other would be find a station with wheel rollers so you don't actually have to go anywhere or even a track.