First, I was counting my blessings: my MX arrived on time for the holidays. The doors and panels were aligned. On the whole the small issues encoutered were tiny cosmetic issues easily addressed. Mechanically, the only issue was that the driver's side windshield wiper was not squirting water. So I took it in for service and corrections. Turns out the hose was pinched by some poorly placed trim frunk trim. They fixed the windshield wiper and the cosmetic issues. I was satisfied except for the ICE loaner. Next I go to Tahoe, and as I'm driving 70mph suddenly the driver's side windshield wiper flies off the windshield, and hangs over my sideview mirror, damaging the front pillar and hood in the process. It was loose, and I managed to get home by tightening it a little, but it's acting iffy. This was the one they worked on. So I take in to service... I must leave it there again, as some body shop work is no required. Then I get a call from SC an hour later that they backed my car into a wall, and it's damaged. Two SC visits and two ****ups. This is not confidence inspiring.