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FSD 12.3 loss of auto park

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Check your settings and make sure Autopark is still enabled. Which build did you have previously? Most people complain about Autopark, surprised that you use it daily.

Highly unlikely that Tesla Service can help with a software issue. If you’re getting alerts that suggest hardware problems, that’s a different story.
 
I've seen online that Tesla removed AutoPark with FSD v12.3. It looks like they are getting ready to ship next-gen autopark on the back end. Employees have access to AutoPark on the v12.3 build with a config flag, whereas customers have it disabled. I assume maybe that is why autopark doesn't show/work for customer V12.3 builds.