Volta is terrible at fixing their broken equipment. The Menchies charger has had cable faults all the time. At Pearlridge downtown (the one with Longs), there are 3 Volta units, but when I was there last week, only 1 was operational. The Volta units at Kahala are frequently down (probably because of overuse since those two are ALWAYS occupied). I heard that Volta also maintains the equipment at Aina Haina, which also has not worked for a while. I guess you get what you pay for. In happier news, the charger at Hawaii Prince is now free (provided you have a Chargepoint card to swipe & activate - good luck getting cell signal to remote activate in that concrete bunker of a garage). I'm also loving the chargers at IMP in Waikiki and SALT in Kakaako.