Helvetia (& Tesla?) no longer offering extended warranties

[Durzel]

Found out today that Helvetia - the official partner for Tesla's extended warranty scheme - are no longer offerig policies to new customers, as of the end of last year.

Was made aware that their website had gone offline recently, and thought that maybe wasn't a good sign, but it has been confirmed this morning that they are out of the game.

Tesla still lists them as the provider on this page.

Annoyingly my car's warranty expires at the end of March and I was planning on extending it by 4 years, because whilst I haven't had anything major go wrong I've had enough bits and pieces to probably justify the cost.

Wonder if this means there won't be any official extended warranty now? The Helvetia one was integrated with the app, so it extended the dates shown by Tesla, and as I understand it warranty jobs just carried on as normal without any fuss.

 

[Tonybvi]

Lucky I got in with extending my warranty last October. Never had any problems with the car until Christmas Eve. Failed HV battery coolant heater which was replaced no quibble under the Helvetia extended warranty for a grand total of £1600!!
I probably would not have hung on to my car if I couldn’t get an extended warranty.

 

[Durzel]

That's what worries me.. stuff that isn't the battery but is still expensive.

 

[Dilly]

That’s a blow. Mine goes out of warranty in March too.

 

[yessuz]

Found out today that Helvetia - the official partner for Tesla's extended warranty scheme - are no longer offerig policies to new customers, as of the end of last year.

Was made aware that their website had gone offline recently, and thought that maybe wasn't a good sign, but it has been confirmed this morning that they are out of the game.

Tesla still lists them as the provider on this page.

Annoyingly my car's warranty expires at the end of March and I was planning on extending it by 4 years, because whilst I haven't had anything major go wrong I've had enough bits and pieces to probably justify the cost.

Wonder if this means there won't be any official extended warranty now? The Helvetia one was integrated with the app, so it extended the dates shown by Tesla, and as I understand it warranty jobs just carried on as normal without any fuss.

but Helvetia's warratny has soooo many exclussions that it is almost the same as no warranty.. it is better to put same amount as premium aside for anything unexpected

 

[Durzel]

but Helvetia's warratny has soooo many exclussions that it is almost the same as no warranty.. it is better to put same amount as premium aside for anything unexpected

Apocryphal but I've heard that people have had things that are excluded fixed, e.g. condensation in lights, etc. I presume this is because it seemed to be integrated with the app/systems Tesla use, so it appears like it's wasn't scrutinised by techs, etc.

 

[Burley]

Anyone checked out the Cleevely EV Warranty? Underwritten by A1 Warranty in Leeds - £400 per year, any age vehicle any mileage. Perhaps worth considering once the Tesla motor and battery warranties expire. Max payout of 2.5k per claim though.

EDIT - Remembered them mentioning a specific battery warranty available for 1, 2 or 3 years following an in-depth condition test - no cost mentioned, but a Tweet about it here https://x.com/KateFantom/status/1719852659895574673

 

[MrT3]

Found out today that Helvetia - the official partner for Tesla's extended warranty scheme - are no longer offerig policies to new customers, as of the end of last year.

Seems to only be for the UK, you can get quotes for all the other countries

 

[Durzel]

Seems to only be for the UK, you can get quotes for all the other countries

Well spotted.

Can get a quote on the Irish site and pay in Euros (€2941 for 4 years, 80,000km). It accepts my VIN. Wonder what would happen if I pulled the trigger?

 

[MrT3]

Wonder what would happen if I pulled the trigger?

You would waste €2941

 

[Js1977]

but Helvetia's warratny has soooo many exclussions that it is almost the same as no warranty.. it is better to put same amount as premium aside for anything unexpected

Seems like in similar fashion, the Kia 7 year warranty is not all that is cracked up to be either but I digress.... This has been discussed before and I will mention it again... You dont really have to put money aside. There are plenty of credit cards going with 0% for over 2 years and others to carry on there after with cheap transfers if you need longer...

 

[Hook]

Came here after reading this:

Tesla Extended Warranty No Longer Available in the UK

Learn about the changes to Tesla's Extended Warranty in the UK with Helvetia no longer offering new policies as of December 31, 2023.'

www.notateslaapp.com

I bought 2nd hand last October with a year still left of the Tesla warranty, thinking at least I could extend. Oh well start saving a war fund.

 

[qwickshot]

Given it ended on 31 December, I’m going to take a punt and say the contract expired and wasn’t renewed.

To which party didn’t want to renew it is anyone’s guess.

 

[yessuz]

Helvetia reducing business in UK?

Because it still works in Germany, France.

 

[Skie]

Looks like they're in the process of setting up a new one. https://www.tesla.com/en_gb/support/extended-warranty now says

The Sales Journey is temporarily unavailable. Contact [email protected] with your Tesla VIN and purchase request.

The date of the request will be honoured to determine your vehicle's eligibility for the program and you will be given an opportunity to complete your purchase at a later stage.

So if anyone is approaching their warranty expiry date (and is interested in an extended warranty), send them an email asap.

 

[Durzel]

It has said that since mid January I think. The Tesla page has just been updated to say the same as the Helvetia website. I spoke to Marsh (the parent company of Helvetia) and they said Tesla would be announcing “something” last week.

 

[MrT3]

I wonder if Tesla has reached critical mass in the UK to roll their own and not use a third party.

 

[ajmorr.is]

I wonder if Tesla has reached critical mass in the UK to roll their own and not use a third party.

I doubt it. Even the biggest of manufacturers use 3rd party warranty providers for their official branded extended warranties.

 

[Scog]

I asked about this at my local dealership this week in UK, I was told that the extended warranty is still available, but only when the standard 4-year cover expires. That it's also priced on a car by car basis depending on mileage, wear etc.

 

[Burley]

I asked about this at my local dealership this week in UK, I was told that the extended warranty is still available, but only when the standard 4-year cover expires. That it's also priced on a car by car basis depending on mileage, wear etc.

Hmmm. The old extended warranty had to be taken out before 4 yrs / 50k miles had elapsed, otherwise it wouldn't be offered. Helvetia withdrew from the market at the end of December, so I don't know who your dealer (do you mean Tesla service centre) was referring to. At present, the website says as has been mentioned above. You have to email in (before 4yrs / 50k miles) and they'll put you on a list which will honour the fact you asked before your Tesla warranty expired.