If what happened to us happened while we were 2k miles away in Oregon it would suck sure. But I can't blame Tesla. Sure, I can and pout and be a child about it. But what does that do?
I mean I see brand new mercedes and bmw's dead in the water on the freeway. So it can happen to anybody.
Close your eyes, take a deep breath. Breathe and count to 3.
As long as my family is safe and healthy that's the most important.
Second, what am I going to do about this situation and how is it going to get resolved?
I can't imagine what I'd have to do if they said my battery will be replaced in like a month. Luckily I'm at home and don't need to drive 1 car everyday but at least they gave me a loaner. And its not like half of the Tesla's out there has battery failures. But to everyone else's point, their customer service needs an overhaul.
And I still have no idea what's going to happen in a few days. What if they say, "Actually, we thought we put your order in but we didn't. So, it's going to be a few more weeks....."
Maybe I'll ask for a manager and do my best to demand a Tesla loaner? Who knows
They just need to get a chik fil a manager to teach them