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HV Battery/Loaner pack

Discussion in 'Model S: Battery & Charging' started by Max*, Jul 6, 2018.

  1. Max*

    Max* Charging

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    So my car threw a bunch of messages, after calling roadside they said if the car is driveable I can carefully drive it to the service center (which I did). Seems there's something wrong with the HV pack and they need to ship the battery to CA and install a loaner pack in my car (I have a loaner car for now, while we wait for the loaner pack.)

    '15 70D, 60k miles on the ODO

    20180706_074503 - Copy.jpg

    Anyone have any recent experience/updates as to how long it takes? Last thread I saw was from last year, and people had loaner packs for 6months to over a year.
     
  2. MyJoule

    MyJoule Member

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    You might actually get a new pack see this thread: Most Superchargers Visited

    Bighorn, a frequent driver, is getting a new pack after having a similar experience to yours. Good luck and keep us posted on the repair, we're interested in how it goes and what happens to your car
     
  3. JasonA-EV

    JasonA-EV Member

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    Did you ever use TMspy or another program to look at your pack’s kWh? My 70d has been doing great but I treat it well and keep it in the sweet zone most of the time (30-80%).

    But lately I’ve seen a module getting weak and not coming up all the way with the rest of them.

    Good luck and keep us in the loop!
     
  4. brianman

    brianman Burrito Founder

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    With P85D, the car refused to start at one point. Skipping a few of the details after that, the conclusion was "unusually high voltage" reported by one of the modules. Tesla gave me a loaner pack so they could have engineering take a look. Two days later they said "keep the new pack". My original pack must have been really interesting to engineering. :)
     
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  5. Max*

    Max* Charging

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    I'll take a look at that thread, thanks.

    I do road trip a lot.... out of my 60k miles, I'd estimate that probably half are supercharged away from home.

    I have not used it. And I don't baby it. I've charged to 100% many times, and I've had it down to single digits.There were no symptoms either. Just poof.

    The car charged to 206-208mi at 90% (new it was 214mi at 90%). And about 230 miles at 100% (new was supposed to be 240). About 3-4% degradation in 3 years, not bad.

    Hah, but I'm sure that was a while back when the P85D was still new. The 70kwh battery is no longer even an option. I don't see them giving me a new pack, but who knows.
     
    • Informative x 1
  6. MP3Mike

    MP3Mike Well-Known Member

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    Well people that have had the 85 pack fail in their P85 have had 90 kWh packs supplied as replacements and the car was re-badge to be a P90 which Tesla never made...

    So you might get a 75 kWh pack. (Which they could software limit to 70 kWh since they actually did that.)
     
    • Informative x 1
  7. David99

    David99 Active Member

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    I remember another discussion here where someone got a loaner battery while his was being repaired. He had it for 8 month and was still waiting.
     
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  8. brianman

    brianman Burrito Founder

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    It would be interesting to see this happen with a Sig... :)
     
  9. Max*

    Max* Charging

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    Got my car back. Loaner battery (I think it's a 70kwh, not a 75kwh, based on charge).

    They said mine will be repaired and send back, eventually.
     
    • Informative x 1
  10. KaptinPlanet

    KaptinPlanet Member

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    Should check the battery label by the right front wheel. I have an S70D and I was curious what Tesla would do if my battery ever failed, always just assumed they'd put a 75 battery and perhaps limit it to 70
     
  11. Max*

    Max* Charging

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    I need to take a better shot, can't see what it is
     

    Attached Files:

  12. Evoforce

    Evoforce Active Member

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    It took well over a month to get a loaner pack. I have now had that pack about a year... So I consider it as I am driving on their dime! No rush to get mine back.
     
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  13. KaptinPlanet

    KaptinPlanet Member

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    According to part number apprears to be a 70 battery 3rd revision.

    Possible they had it laying around somewhere. Don't think Tesla makes the 70 anymore but who knows.
     
    • Helpful x 1
  14. lance

    lance Member

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    I've had a loaner pack now for 2.5 years and no end in sight. Tesla Montreal has no clue what to do with my case. I have no information still after countless inquiries.
     
    • Informative x 1
  15. meomyo

    meomyo Member

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    I Hope tesla has battery packs avail to buy in 8-12 years when possible battery issues come up for some. I hope they have like a bunch in stock ready to go if anyone needs them cause thats the weakpoint of the car overall really and once out of warranty i bet a bunch of people will consider new battery packs vs a new car if there is ever major battery issues.
    If on the other hand your battery is failing out of warranty and tesla says no new battery avail or its a 6 month to a year wait that would really be aweful.
     
  16. Evoforce

    Evoforce Active Member

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    I am in the same position and I am about to contact Tesla about it. What procedure did you use to contact them? My loaner battery is suffering both voltage capping and charge speed limiting. I want them to take their defective loaner and give me back a better battery.
     
  17. Max*

    Max* Charging

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    Over a year now. No updates.

    Not really complaining, I'm putting miles on not-my-own pack.
     
  18. No2DinosaurFuel

    No2DinosaurFuel Active Member

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    I reckon at this point they are going to say keep the loaner pack. Which means you did put all those miles on "your" pack. LOL.
     
  19. Max*

    Max* Charging

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    I'm OK with that too, means they reset 60k miles from my original battery.
     

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