Sorry, that is what I meant with "this driver", the MS Sig owner of the MS on fire as supposed to the MS owner who was in the crash reported in this thread. - - - Updated - - - I believe I meant the following story: http://www.engadget.com/2013/10/04/tesla-model-s-battery-fire-musk-response/ There are so many stories out there. I am having a hard time finding it. Don't you think the last bit would suggest that the writer believes that the Seattle MS owner received a loaner because this case is so highly publicized? Why else would this be a spoiler alert? Maybe I am reading it wrong. "There's even an email thread between the affected owner and Tesla's VP of sales and service at the source, too. Spoiler alert: The company offered the owner a white loaner model for the interim."