What a s**t show!! Received my vin mid-day Tues, only available pick up dates to choose from were Thurs & Fri when I would be out of state for work, reached out to Tesla about other pick up options but didn't hear back right away, loan application is in both mine and my wife's names, only my name listed with Tesla as registered owner, loan and registration paperwork have to match, having issues adding my wife as a registered owner because she just now realized her driver's license is expired
, finalized loan acceptance with our credit union late Wed am, renewed my wife's license online and printed temporary license, Tesla gets back to me saying I can pick my car up at 3pm (it was 11am when they said this), I reply asking for confirmation that all of the financials are in order and they have everything they need from me/my credit union before I drive all the way out to Devon SC only to get turned away, email Tesla SA copies of my wife's temporary paper driver's license and expired license so they can add her to the registration, now it's 1:30pm and I notice the app is showing a confirmed pick up time of 3pm even though everything is still in flight and I never really did confirm from my end, decide what the hell let's just drive out there and see if we can work it out, nobody at the SC has any clue what I'm talking about when I tell my story, wife hasn't been added to registration, financial docs aren't in order, none of the paperwork I've been emailing my SA is anywhere to be found.
F**k!!!!!
I've just spent a full workday in scramble mode trying to accommodate Tesla's zero notice delivery process when instead I should be putting slides together for a big presentation I have to give a client tomorrow. Thank God the Devon SC staff is full of rockstars. They just had me forward everything I sent my SA to them and then they hand walked all of it from registration to the financing through in about an hour. Pretty impressive. They said it's a good thing I bank with USAA because they were happy to expedite which apparently isn't common according to Tesla...approx. 4 hrs from me accepting my loan offer with USAA to Tesla receiving payment from USAA.
In the end, I love it! A couple minor issues with the car...rear driver side door looks like it needs adjustment, driver door speaker doesn't sit flush on top of the door, a small scratch on the black aluminum trim on the outside of the driver side door. I have a mobile service appt. set up for Mon to address all of this. The car is badass though. Definitely a blast to drive.
What else? Oh, I have the new door trim but not the cargo cover (vin F521, born date 8/8). I probably would have just removed the cargo cover anyway.
Best of luck to all the rest of you with June orders. I hope you all get your cars soon and your delivery isn't as hectic as mine.
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