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Discussion in 'Model 3: Ordering, Production, Delivery' started by Shygar, Apr 8, 2018.
Elon Musk on Twitter
Still don't think it'll happen in all instances. There's a reason they are doing it, likely all around delivery logistics. Trying to fulfill "all" line waiters might actually slow total deliveries down.
Line waiters should always get priority over online, everything else being equal
Not when doing so might have meant delivering way less Model 3s and having to report those numbers at the end of the quarter. Not "fair" but that's part of the equation too.
Yea, I agree there are circumstances where it doesn't make sense, which is why I added 'everything else being equal'
I can think of a few reasonable exceptions. I would feel it unfair for those that live no where near a Store or Gallery. Sure some people could take off work to stand in line and others might not be able to do so without some even losing their jobs over it. I always worked in an office where people were pretty flexible about giving time off but know that's not true for many in the labor force.
I will say that as an owner and one who didn't order their Model 3 until August 2017, we were at the back of the line for an owner invite which I thought was fair. Believe in tracking invites here on the TMC spreadsheet that we were in the very last group sent them in fact and right before the non-owners started getting theirs. And since deferring for AWD I expect to be at the back of that line too which seems to correspond to the latest delivery estimate from what I can tell (other owners waiting for AWD have much early delivery dates). I will say that there have been a handful of surprise invites though but don't think that's been the norm.
Glad he replied and will look into it. Agreed that in some cases it might make sense to jump around and no go in order. But now he knows about it and check it out himself. (And selfishly maybe open up my early afternoon in store reservation!)
I’m sure I’ll be getting an onslaught of disagrees but, in my opinion, line waiters and online reservation holders should receive the same priority based on the reservation date and time. The only ones who should be receiving priority would be prior owners. In my case, I was overseas at the time and had to reserve online.
Are we adjusting for time zone as well?
I know they are trying to be fair but clearly there are a lot of factors including cars being shipped and picked up from delivery centers and those requiring other modes of transportation before reaching the end customer which they likely would want to batch similar locations together for cost sake. Think that was what Nurkbonis was saying.
I'm sure line waiters helped alieviate Tesls's site from crashing too although Elon said he had no idea the orders would come in so fast and furious over the first few days. Can you imagine how bad it would have been for their order opening if all reservations to be fair we're done online (and of course not a guarantee that everyone who bought a Model 3 had internet access, but hard to imagine not, especially it being such a techy car)?
Because of the announcement and press releases and website information, all employees, then all VIPs, then all Tesla S/X/R line waiters should have been filled until there were no more owner line waiters. Then all non-owner line waiters should have been filled.
Then On-Line in the order received.
At this point they should have filled zero owner on-line reservations.
If the Special Purpose was to clean the atmosphere, forcing people to drive down did nothing to clean the air.
If allowing ICE drivers to buy a used Model S in 2017, then immediately get a Model 3 or two, and sell the Model S and a Model 3, how does that clean the air over giving 2 ICE drivers a Model 3 who have been waiting a year, and will now wait perhaps another year or more.
Giving two strangers in different households would have a bigger effect on EV adoption, than 2 Model 3's in one household that already has a Model S/X.
Focusing the queue based on areas with the worst air quality would be another good qualifier.
Optimizing EV adoption, or cleaning the air had little input into the distribution cycle.
Line Waiters were told early on they would be rewarded. They did not say "Only existing owner line waiters will be rewarded".
There should not have been a single On-Line order filled for anyone, or the Special Reward for line waiting was a total joke.
But to be realistic, folk who are in the 1% of income do not really understand what line waiting means. It's something to be shunned.
I think priority is going to go out the window once AWD, White interior, etc. are finally available if you have already been invited to configure. I doubt they will add the options to the configurator by priority ranking. Once the option is available, I believe that all invitees will receive the ability to configure the new options at the same time. It will be purely first come first serve at this time. Tesla already fulfilled their commitment to priority ranking with the initial invite. No need to further priority.
Disagree. If they do that, people who order instantly, who previously deferred, might fill up several months worth of production. My guess is it'll follow the same pattern as before - employees, owners, then follow whatever other pattern we've been doing.
Bookmark this comment and set a reminder. I'll venmo or PayPal you $5 if I'm wrong.
They could give us line waiters the option— I’m in the Bay Area, but will to fly an hour to pick up the car and road trip home.
The current system doesn’t make any sense. Glad he is going to fix this.
Many or most of the line waiters are still waiting. Right now, it's entirely possible that most the Model 3s on the street are from online purchases. In fact, it's highly likely since few non-owner line waiters have received cars.
You’re on . I just can’t seriously believe that they will role options out on a priority basis. Maybe AWD at most but I don’t see it happing with other options. Say they don’t open up a tan interior at the same time as the white interior. Does this require rolling out the configuration by priority or when an opening pano-roof or metal roof is available. I just don’t see it. Which options will get priority and which options don’t. Who decides. It would be a confusing mess.
They were actually done online. All that happened when you stood in line, the salesperson opened up the Tesla site with a special login and then you typed in your information. The site handled it just fine.
Quote was taken out of context. I wasn’t disagreeing that line-waiters seem to be getting the short end of the stick. I’m a line-waiter and just received my invite on 4/6 and saw plenty of online orders get invited before me. My post was really in regards to how priority is going to be handled when more options are available i.e. AWD.
From what I understand the "reward" is the die cast model of the Model 3 that every line waiter on day one is to receive. That was to be the special "thank you" for the time you spent patiently waiting in line. Maybe you read into it what you wanted it to mean?
As for line waiting at a big first time event like the Model 3, OMG anyone, even the 1% you seem to turn your nose down at, can enjoy the excitement of being among the "first" for a Tesla and the fun of being in a crowd of fellow EV enthusiasts. Let's face it even people who waited in line for Apple's latest iPhone did and do it for the pleasure of sharing the experience with others. Whether you can afford it as an outright purchase or need to finance it, as someone who has stood in line for a few product events including new movie events, it's the fun of the line man!
Few lines are over 2 years long.
Line waiting for a $1000 gadget is what your staff is for, ie - iPhone. I do not know what an Apple store looks like inside.
Same with the M3. No need to wait in line. Buy a new or used MS/X anytime or use your friend's res, and skip the line. Have your staff sell the MS/X or gift it.
I do know how the game works, but the Model 3 should not have played it. It was the Car for The Masses.
When I pay for the Royal Suite on a ship, I'm personally escorted to a nice quiet AC room with appetizers and beverages and comfy uncrowded seating while I'm waiting. I'm first on the ship, handed a glass of champagne, and given a tour of the restricted amenities for the executive suite class. I never wait in lines, and don't have to eat with the riff-raff. I don't have to see a drunken fool puking in the pool unless I find that entertaining. All the shows have seating for me, and I never wait in line for formal dining. If I want to fight for rubbery chicken, sure I have to wait in line.
But that's not for the masses. That's not an inboard berth.
I'm a repeat customer, but would I get special treatment if I was in a $1500 room? Heck no. Tesla handled the Tesla 3 differently. They gave special treatment to folk who are getting the dinky room with no view, even over folk who would pay more the Model 3 than they would pay.
Wow I feel for those people who are actually standing in line outside the Tesla stores for over two years. Everyone else went home after they put in their reservation.