cab
Active Member
Thanks for the sanity check. I have owned 3 cars in my life, a 2000 Accord, 2003 GX 470, and 2007 Tundra. None gave me any reliability issues, so I did not use dealers much. The Lexus experience was top notch when I did use them. My main concern with Tesla is that they seem extra arrogant. Ford knows it will take work to bring in folks cross shopping Tesla, so they must offer a better customer experience. Tesla seems to have the attitude of take it or leave it, we can find other folks and could care less about me. I admit I say this having not having many dealings with Tesla. Though, the lack of ANY info on my delivery does give me pause.
If I had to pick a gripe with Tesla it would be the general inability to drive the exact car you are buying beforehand. The idea that they are "all the same" is ridiculous and exacerbated by Tesla's inconsistent quality (i.e. car A is great, car b...not so much) - for evidence see, um, this website. Sure you can "reject" on delivery, but that is minimally annoying and sometimes a huge hassle. Who wants to go through the hassle of arranging financing, etc. only to have the rug pulled out....much less having done something like SELL YOUR EXISTING CAR thinking you would be getting yours the next week. Having a warranty is nice, but all new cars have that.