Wiki Mega-consolidated delivery quality issues thread and checklist

[paulchou]

Apologies if this has been covered elsewhere in the thread, but I'm picking my MSP almost 100 miles from home because the local center isn't yet authorized to handle deliveries. What type of leeway is typical if an issue is found after 100 miles have been put on the car?

Generally Tesla is not a stickler for this rule, especially given your circumstance. But I would warn you though, get use to a lot of "within specs" answers to your issues.

 

[cwanja]

Apologies if this has been covered elsewhere in the thread, but I'm picking my MSP almost 100 miles from home because the local center isn't yet authorized to handle deliveries. What type of leeway is typical if an issue is found after 100 miles have been put on the car?

I think the time frame of 24 hours is more suitable in your situation. Especially since you can make a case that you have to travel 100 miles home.

 

[aerodyne]

Apologies if this has been covered elsewhere in the thread, but I'm picking my MSP almost 100 miles from home because the local center isn't yet authorized to handle deliveries. What type of leeway is typical if an issue is found after 100 miles have been put on the car?

Depends on the SvC. I have not heard an exception for the 100 mile limit, but, one SvC said their policy was 3 days, not one day, to report fit and finish issues.

 

[thu1]

Picked up my model S today (my third Tesla). Pretty pissed, as this is the worst build quality I have experienced so far. Had a couple issues I wanted to post here to see if anyone else had similar. One is the rocker panel misalignment and if anyone has got theirs fixed, the second is this weird windshield/dash trim alignment where I can literally see into A pillar on the driver side.... Dont even get me started on how horribly the left side of my trunk is aligned. Service advisor already stated im going to have to get a new bumper due to debris in the paint, same thing on A pillar for passenger but I guess bodyshop will have to repaint that

I have all the similar issue you got

 

[Ohmster]

Apologies if this has been covered elsewhere in the thread, but I'm picking my MSP almost 100 miles from home because the local center isn't yet authorized to handle deliveries. What type of leeway is typical if an issue is found after 100 miles have been put on the car?

Four Teslas and have never had them hard stop me at 100 miles. There are you things you just don’t notice immediately and they are pretty good about if it is an obvious manufacturing or configuration issue.

Flat tires, tears, or stains. You’re out of luck.

 

[lbowroom]

I had 2’ long scratches at the top of my windshield that could only be seen in full sun at certain angles. I didn’t see it until a month in. Replaced no questions. So bizarre about this “within spec” line and 24 hours so many report. No Tesla service rep has ever uttered those words to me. They’ve adjusted or replaced every concern I’ve had over 2 vehicles and 3 service centers. Not that my car would score in the 90’s at a concours….

 

[DavidJH]

Finally took my MSLR delivery yesterday. Alignment problems almost everywhere inside and out but since they are not sticking out too much or making a scene I simply chose to ignore them. So far no complaint, yet.

 

[aerodyne]

Finally took my MSLR delivery yesterday. Alignment problems almost everywhere inside and out but since they are not sticking out too much or making a scene I simply chose to ignore them.

Possibly, car built right after Elons latest tweets regarding the workforce.

my car born 5-18, still a few problems. Most missing parts, some loose trim I fixed myself.

Opened the glove box and a rivet fell out.

It seems most problems on parts installed by workers, not machines. Anything they misinstalled, you can reinstall.

I found the wheels torqued perfectly. That is done by machine.

 

[DavidJH]

It turns out I jinxed myself. Just made my first night run outside and found the outer edge LED of my left headlight was busted already. Not sure it's not on since delivery or simply crap quality issue. You may want to add headlights to your check list during delivery

 

[aerodyne]

After delivery, open the glovebox, expecting to see something like Welcome to your Tesla.

Instead, I found I have a bad case of glovebox mange. I removed most of it from the manual, but still apparent. I wonder is this is common, and if all the velour will depart. .

 

[aerodyne]

Charge port door misaligned, no big deal, but mine is kinda wonky. Anyone else see this?

 

[WilliamG]

It turns out I jinxed myself. Just made my first night run outside and found the outer edge LED of my left headlight was busted already. Not sure it's not on since delivery or simply crap quality issue. You may want to add headlights to your check list during delivery

Got a picture of that? There are two “notches” that are blacked out, which is normal (or at least - all Teslas with matrix LED exhibit this).

 

[WilliamG]

Charge port door misaligned, no big deal, but mine is kinda wonky. Anyone else see this?

Mine is not perfect in alignment either (suspect they’re all this way at the moment) but that thunking is not normal.

 

[DavidJH]

Got a picture of that? There are two “notches” that are blacked out, which is normal (or at least - all Teslas with matrix LED exhibit this).

You got some "notches" but in my case the whole ring is off

 

[WilliamG]

You got some "notches" but in my case the whole ring is off

Oh well that’s not good! Got a picture of that?

 

[DavidJH]

 

[WilliamG]

View attachment 815044View attachment 815045

Well that’s not right! At least Tesla won’t be able to say it’s within spec…

 

[aerodyne]

I've got the yoke buzz as well. I have to put me ear with in 2 inches of the headlight switch.

In a more normal seating position, I can't hear it. Probably because of the dove noise in the center display.

Will report if the new yoke, coming today has it as well.

 

[Ohmster]

I've got the yoke buzz as well. I have to put me ear with in 2 inches of the headlight switch.

In a more normal seating position, I can't hear it. Probably because of the dove noise in the center display.

Will report if the new yoke, coming today has it as well.

You’ve got the doves? I thought that bird house got demolished several SW updates back. Are you still in factory island release mode?

 

[lbowroom]

I've got the yoke buzz as well. I have to put me ear with in 2 inches of the headlight switch.

In a more normal seating position, I can't hear it. Probably because of the dove noise in the center display.

Will report if the new yoke, coming today has it as well.

You can create a seating position where your ear is within 2 inches of the headlight switch? Pics please, lol