Here’s part of my Initial Tesla experience. Springfield - My first attempt at buying a Tesla. I refused the first car assigned to me at Springfield due to numerous body, paint, wear and mileage issues. When I questioned how they could offer me a car that was dirty and had obvious problems I was actually informed that their new car prep area had poor lighting and it was hard for their employees to see problems! Springfield officially agreed In writing that there were paint issues and did offer to have at least the rear qtr and rear bumper resprayed sometime in the future, when it could be scheduled with their certified body shop. They couldn’t guarantee how well the pearl white paint repairs would match though and said all the body gaps etc were within “Tesla spec” but couldn’t / wouldn’t answer what those specs were. The excess mileage was partly due to Springfield’s policy to use employees to drive new cars from out of state depots rather than using trailers. They explained that this was a cost savings issue. The energy chart on a car documents how it was driven. Care to guess if the energy chart showed that this car was driven normally or very aggressively? Things actually went worse from that point. I’ll document fully after I hear back from Tesla headquarters. Paramus - Very positive experience and obviously completely different than Springfield in almost all respects. My delivery person was very knowledgeable, courteous, and took the time to go through all aspects of the car. He agreed and officially documented that there were some areas with missing / poor paint coverage and documented them for repair. Luckily these areas unlike the previous car were on areas such as door jambs, and rear trunk hinge area. I brought the car to a well respected certified Tesla body shop. They were helpful but suggested that any attempted repair of those areas would most likely cause more problems than what they would resolve. I was also told that my Tesla was actually one of the better examples because at least it actually had paint in door jambs etc. I reviewed some of the other Tesla cars there and decided to just live with the cosmetic issues. My car is presently receiving a full front PPF and full body ceramic treatment at a local well respected detail shop. This is not a minor expense but I am spending the funds to make my car the best it can be.