lolachampcar
Well-Known Member
jgdixon,
Yes, I had and have the very same concerns and sent a note via back channels to Tesla a while back.
In my note, I asked that Tesla get out in front of these issues. Some if not all are real and some may be hyped (the nature of people). All are a concern.
I understand if Tesla can not be on the forums for control reasons but there are many a member/mod that are close to Tesla and have their best interests at heart. I suggested one of these people moderate a sub group that has a thread devoted to each issue describing how many times it has happened across the number of shipped units, the possible cause and what is being done about it. This would be backed up by inside information from Tesla via back door channels.
My concern is that some "reporter" will comb through the forums and write an "article" using the forums as his/her due diligence. If inclined, one could write a very nasty piece. It would not be hard to find one or more agitated customers to quote.
I've never had any luck in sticking my head in the sand so I've tended to be pro-active on problems. I firmly believe that these problems are all small and that with a reasonable amount of quality communication they can be managed for the customer's and Tesla's benefit. It has been pointed out that doing this would put all the issues in one place for someone to easily reference. I do not buy that argument as the issues are already in black and white with the list (and risk) growing every day. They need to be listed along with number of occurrences and the corrective action that is being taken so anyone interested will see the complete picture.
I've yet to hear back on my note and the forum member that delivered it did a lot of "explaining" in their initial and subsequent responses. The fact that my contact spent so much time explaining the way things are to me was telling. I fear that the tendency to explain on a person by person basis will prevent any meaningful global action and will leave the door wide open for mischief.
Yes, I had and have the very same concerns and sent a note via back channels to Tesla a while back.
In my note, I asked that Tesla get out in front of these issues. Some if not all are real and some may be hyped (the nature of people). All are a concern.
I understand if Tesla can not be on the forums for control reasons but there are many a member/mod that are close to Tesla and have their best interests at heart. I suggested one of these people moderate a sub group that has a thread devoted to each issue describing how many times it has happened across the number of shipped units, the possible cause and what is being done about it. This would be backed up by inside information from Tesla via back door channels.
My concern is that some "reporter" will comb through the forums and write an "article" using the forums as his/her due diligence. If inclined, one could write a very nasty piece. It would not be hard to find one or more agitated customers to quote.
I've never had any luck in sticking my head in the sand so I've tended to be pro-active on problems. I firmly believe that these problems are all small and that with a reasonable amount of quality communication they can be managed for the customer's and Tesla's benefit. It has been pointed out that doing this would put all the issues in one place for someone to easily reference. I do not buy that argument as the issues are already in black and white with the list (and risk) growing every day. They need to be listed along with number of occurrences and the corrective action that is being taken so anyone interested will see the complete picture.
I've yet to hear back on my note and the forum member that delivered it did a lot of "explaining" in their initial and subsequent responses. The fact that my contact spent so much time explaining the way things are to me was telling. I fear that the tendency to explain on a person by person basis will prevent any meaningful global action and will leave the door wide open for mischief.
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