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If so what can I do if there's a breach of contract?
Don't companies like Mercedes ship their cars in covered trucks to prevent just this kind of thing? Shouldn't these cars be in the same category?Took delivery of our 90D today in Bellevue, WA. There were a couple other deliveries happening at the same time (including a gorgeous all-black Model S).
Overall, as painless as we expected. They buffed out some glaring swirls, including some scuffed trim (mostly buffed out.. any further and they'd be risking going through the chrome -- it's acceptable now, at least, and not obvious). They got some truck-driver hand-print cleaned out as well, and we're scheduled for some adjustments to the fitment of the rear hatch and the doors.
The worst issue, though -- one which requires replacement and repair -- involved chipped glass on the headlamps, windshield, and driver-side pillar. Apparently rocks were launching themselves at my car. Not happy about that, but they are taking care of it. Probably worth adding that to the checklist. These were easy to miss, but once we saw the ones on the pillar (the easiest to see), the others started to be noticed.
"Definitely"The last time I called my DS (few days ago) he said I will "definitely" get my X in December. Is verbal promise considered a formal contract? If so what can I do if there's a breach of contract? Any lawyer here that I can get help with?
I can't blame you for being frustrated. I said I wasn't going to complain but thanks to the delays, I have had my Thanksgiving and Christmas holiday plans obscured. I am so busy that I won't be able to take another vacation until next Nov or Dec. I've kept getting a Tesla a secret to most people I know and it's a good thing because the people who do know aren't impressed with this process at all. I even canceled my appointment to have the HPWC installed because of all the uncertainty. Sometimes I feel like the closest I'll get to owning a Tesla is the red Model S matchbox or hotwheels car I bought for my son. Ok, I'll stop whining. Anyway, I called them today and they said that the car is at the SC, going through a final inspection before the delivery on 12/27. My fingers are crossed...for myself and all of you who are waiting.Although I get the amount of pressure they're going through. They wouldn't be having so many problems if they were just honest and open with their customers. We've done our due diligence with them and even forked over $2500 to start the process. The least they can do is be honest and tell us where our car is in the production schedule and if we're realistically going to get the car in 2016 or not. There's 8 days left now and they're only going to get more frustrated customers if they keep giving vague blanket statements.
@leletyM3 I don't believe that to be true considering there's plenty of 2016 cars that haven't been delivered yet like mine!
I should have looked for it today - might have been coming off the truck while I was at the SC picking up my MX. Just posted a long update but if they said it is there, I would believe them based on my experience today. Key thing is to know when they have it in their hands. Just a few more days - looking forward to hearing how it goes when you take delivery.I can't blame you for being frustrated. I said I wasn't going to complain but thanks to the delays, I have had my Thanksgiving and Christmas holiday plans obscured. I am so busy that I won't be able to take another vacation until next Nov or Dec. I've kept getting a Tesla a secret to most people I know and it's a good thing because the people who do know aren't impressed with this process at all. I even canceled my appointment to have the HPWC installed because of all the uncertainty. Sometimes I feel like the closest I'll get to owning a Tesla is the red Model S matchbox or hotwheels car I bought for my son. Ok, I'll stop whining. Anyway, I called them today and they said that the car is at the SC, going through a final inspection before the delivery on 12/27. My fingers are crossed...for myself and all of you who are waiting.
I guess because I am picking up at the Fremont factory hence they are trying to get mine out of their lot and one more car for this quarter. I am honestly in no rush as I initially asked for a Feb delivery.
My car just entered into production on 12/20 and my DS told me it should be done by the beginning of the week usually he said 5 days production. He called me this AM wanting to schedule a deliver on 12/29 or 12/30 hopefully they will surprise you with a phone call saying is time to schedule a delivery!Sad, i requested December delivery and I an also picking up at Fremont factory . However, so far my car is still in production for two weeks long
Totally agree with you I can't even begin to imagine the pressure they are under but in a consumer stand point they are making statements that are beginning to sound like an effortless bind to just please the consumer with what they want to hear...I know where you're coming from but in my case, it's a good thing that my wife is too pissed to have a direct conversation with them. She sounded off "WTF, guys???" in the background during one of my conversations with them but that's about it. Seriously though, I wouldn't want to be working at Tesla right now. I can't begin to fathom how much pressure they are under with all of the year-end deliveries.
I[ QUOTE="pchengMX, post: 1881181, member: 51235"]I wish I can afford it but can they deferred the delivery I know they usually give you a week? How long are you gone?
My car just entered into production on 12/20 and my DS told me it should be done by the beginning of the week usually he said 5 days production. He called me this AM wanting to schedule a deliver on 12/29 or 12/30 hopefully they will surprise you with a phone call saying is time to schedule a delivery!
Good info from your DS and my DS insisted there's no delay in the production line (without mentioning my X) when I have waited over 30 days already. How hard is it for them being honest with anxious customers like us to let us know there's a delay and when we should expect our X (2016 or 2017). Sometimes I thought I'm talking to a recorder when they tell you the same story every single time. I don't mind waiting but not waiting in the blind. I don't give a shxt to my DS anymore.
Good info from your DS and my DS insisted there's no delay in the production line (without mentioning my X) when I have waited over 30 days already. How hard is it for them being honest with anxious customers like us to let us know there's a delay and when we should expect our X (2016 or 2017). Sometimes I thought I'm talking to a recorder when they tell you the same story every single time. I don't mind waiting but not waiting in the blind. I don't give a shxt to my DS anymore.
Lol funny because at first I did not want to keep bothering them of when the vehicle will arrive but I'm in the same situation I don't give a crap anymore about bothering them because they have already exceeded their allotted time frame of expected delivery and still have not commit to it.
Took delivery of my MX 90D at the Decatur, GA SC today. Really happy with it - had a great experience.
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Thanks all for the support on this thread - fun ride through all of this