My delivery was supposed to be last Saturday (6/10) on a Model X Plaid. As soon as I get to the delivery center and walk around the car, I see the driver side door panel was sticking out at the bottom. Tesla advisor looked at it and was like “nah, that’s not right” but they all weren’t sure if this will be fixable.
I ended up not taking delivery and delayed it to speak to the manager on Monday.
Come Monday (6/12), I spoke with the manager and he also admitted the car shouldn’t even come to them like that in the first place.
He offered 2 choices:
1) He takes it to Tesla collision and see if it can be repaired
2) I get matched to another Model X; unfortunately, there’s no more X Plaid coming anytime soon to my area; so the match was a long range which was en route
Today (6/14), I went back to Tesla Delivery Center on whether the X Plaid door can be fixed or not. They said their collision center “isn’t sure” until they check both the driver door and the FWD but they can’t get to it until next week.
Meanwhile, the long range X came and I had a chance to checkout the fit and finish of that one. Looks great other than the hood being very slightly off which Service center confirmed they can realign.
I decided to switch to the Long Range, save $5K (on quarter end discount) and get 3 yr supercharging for free. Plus, I locked in 3.99% Tesla financing and didn’t want to lose that if i had wait until next week to get a diagnosis on whether the door alignment can be fixed or not.
As for the X Plaid, I had locked in when it was lowest price before price increases. But because my order date was early April, I didn’t qualify for 3 yr supercharging.
Kind of worked out well I guess, since I ended up saving $5K by “downgrading” to long range (6 seater) because of qtr end discount and would now qualify to get 3 yr free supercharging, and kept the 3.99% financing.
Hopefully, delivery goes smooth later this week.