Driving to the store this past weekend with my 2 kids I started getting all sorts of Errors on the screen (Here is a snapshot) of the screen when it started:
In any case I get to my destination and park the car but it will not go into park. The car refused to go into park and there was no way to shut the car down. I called support and they walked me through the reset (Car would not reset), They walked me through the power down in the settings menu and it was Greyed out so the emergency shutdown option would not work neither.
At this point the service rep asked if we got out of the car would it shut down. I opened my door and my son in the front seat opened his door we got out and closed the doors and the doors locked and the car was still in drive and the doors would not from the outside. The doors in the back seat would not open and my 8yr old son was stuck in the backseat but he jumped into the front seat and from inside the front door would open and I jumped back in. (Good thing I have creep off or the car would have rolled away)
In any case on hold with the local center and they give up and tell me they are transferring me to a higher level department who has access to more remote tools. In any case while on hold for 15 minutes the errors all stopped and the car returned to normal. I was able to put it in park and all doors opened and we exited the vehicle.
At its peak I counted 11 errors on the display during the middle of the vehicles fit. The car was towed to the local dealer on Saturday and its Wednesday and they are still diagnosing the vehicle to see what happened.
In any case I get to my destination and park the car but it will not go into park. The car refused to go into park and there was no way to shut the car down. I called support and they walked me through the reset (Car would not reset), They walked me through the power down in the settings menu and it was Greyed out so the emergency shutdown option would not work neither.
At this point the service rep asked if we got out of the car would it shut down. I opened my door and my son in the front seat opened his door we got out and closed the doors and the doors locked and the car was still in drive and the doors would not from the outside. The doors in the back seat would not open and my 8yr old son was stuck in the backseat but he jumped into the front seat and from inside the front door would open and I jumped back in. (Good thing I have creep off or the car would have rolled away)
In any case on hold with the local center and they give up and tell me they are transferring me to a higher level department who has access to more remote tools. In any case while on hold for 15 minutes the errors all stopped and the car returned to normal. I was able to put it in park and all doors opened and we exited the vehicle.
At its peak I counted 11 errors on the display during the middle of the vehicles fit. The car was towed to the local dealer on Saturday and its Wednesday and they are still diagnosing the vehicle to see what happened.