- Dealer experience ... a big deal for me. I had cars from most of the German manufacturers. Every time I had to go for a service, repair, etc I felt looked down upon. Just because my car is an A4 and not an A8? Just because I haven't already bought 7 BMWs from that one salesperson? I also considered the GLC and went to the dealership to discuss, wasn't even greated with a "hello", just "have you got an appointment?". In my opinion they are all snobby, I don't need that. If I can have a remote fix, or a drop off / pick up situation ... let's have it.
Ha ha! In the early 2000s Before BMW hived off the new Mini to it's own branding and dealerships they were dealt with through the BMW main dealer ... and my god did I feel like a second class citizen!