Why aren't you disclosing the settlement specifics?
He said that they required an NDA, so he can't.
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Why aren't you disclosing the settlement specifics?
Yep. Par for the course for Tesla. This is obviously a special case resolution. @Walta has a pretty unique case in that he started with a v1 battery that had range problems and was replaced by a v3 (after a pretty long ordeal). So the things he had been through (and thus the solution Tesla is willing to offer him) can't be generally applied to others.He said that they required an NDA, so he can't.
This claim had absolutely nothing to do with his earlier battery capacity problems. His claim, which was accepted by the CDSP, was about how Tesla had made it more difficult to access a feature he had paid for. This is not unique to him. Every person who purchased a P90DL v3 has suffered similar restrictions. The NDAs are so that others don't see what kind of concession were made, so that they can continue to push back on future customer claims. Each of us has to start over from scratch rather learning from other people's experiences.Yep. Par for the course for Tesla. This is obviously a special case resolution. @Walta has a pretty unique case in that he started with a v1 battery that had range problems and was replaced by a v3 (after a pretty long ordeal). So the things he had been through (and thus the solution Tesla is willing to offer him) can't be generally applied to others.
The acid test is that if you can't explain to a customer who paid full price why another customer didn't without being embarrassed, then it is not right.
Previous with ludicrous mode
100 SOC ludicrous with MBR 488 kw 0-60 3.0 seconds
100 SOC ludicrous 466 kw
Now with insane
100 SOC insane with MBR 431 kw 0-60 3.2 seconds
100 SOC insane - still need to do this one
78 SOC insane 408 kw
For most of us - I would guess the typical day would consist of using the car with the battery at 90 percent. Then driving without waiting for MBR , or using launch mode?lol, my "loaner" pack is insane then... max kw ever seen now is just around 431. granted thats without waiting the 45 min to heat the battery.
Sorry, I should have made it more clear. I know the recent claim was about the ludicrous mode, but Tesla offered this solution to @Walta given his previous history with the company with the battery issues. I doubt Tesla would be willing to offer the same to any random ludicrous owner.This claim had absolutely nothing to do with his earlier battery capacity problems. His claim, which was accepted by the CDSP, was about how Tesla had made it more difficult to access a feature he had paid for. This is not unique to him. Every person who purchased a P90DL v3 has suffered similar restrictions. The NDAs are so that others don't see what kind of concession were made, so that they can continue to push back on future customer claims. Each of us has to start over from scratch rather learning from other people's experiences.
How do you know this? Tesla did nothing for Walta in either case before he filed a lemon law case against them. I don't think they gave any consideration to his previous woes, in a sudden fit of compassion. They settled this case on the merits of the ludicrous claim alone, under duress.Sorry, I should have made it more clear. I know the recent claim was about the ludicrous mode, but Tesla offered this solution to @Walta given his previous history with the company with the battery issues. I doubt Tesla would be willing to offer the same to any random ludicrous owner.
The way Tesla dealt with me on my ludicrous mode complaint - was completely independent of the prior battery issue. Since we never went to arbitration - the complaint I filed to CDSP was sufficient in Tesla's thinking to want to settle.Sorry, I should have made it more clear. I know the recent claim was about the ludicrous mode, but Tesla offered this solution to @Walta given his previous history with the company with the battery issues. I doubt Tesla would be willing to offer the same to any random ludicrous owner.
Ok, I stand corrected then. Thanks for the clarification.The way Tesla dealt with me on my ludicrous mode complaint - was completely independent of the prior battery issue. Since we never went to arbitration - the complaint I filed to CDSP was sufficient in Tesla's thinking to want to settle.
lol, my "loaner" pack is insane then... max kw ever seen now is just around 431. granted thats without waiting the 45 min to heat the battery.
Why aren't you disclosing the settlement specifics? This is something that deserves to be transparent and public.
I hope things work out for you... can you share any status on your request for investigation?Yes it should since many owners are affected by this, but Tesla wants to fight each person instead of doing the right thing. Tesla insists on a NDA or I would have settled long ago.
I hope things work out for you... can you share any status on your request for investigation?
Any news?Talked to the AZ AG office last week. Tesla has not responded to any requests for information. I have asked them if they planned on letting Tesla walk on this and they said they were meeting to see what the next move is. I will probably call them again next week.
Any news?
Tesla finally responded to the AZ AG. They are sending a written response and have until July 7th to submit to the AG. AZ AG said they would be sending me a letter after hearing from Tesla to let me know what the next step(s) are.
Have you received anything?
Incomplete: There was also the expectation of "always on" behavior -- like every other Tesla vehicle and firmware version to date -- not "magic incantation for parlor trick usage only".purchased the Ludicrous Speed Upgrade for $10,000.00 with the understanding that this acceleration feature would not adversely wear his Tesla vehicle
Nitpick: I've never met anyone that uses "several" as a fuzzy replacement for "2-3". When use several, it means 6-8.Ludicrous Mode allows the driver to go from 0-60 mph within just several seconds
I find this defense troubling. Nothing about a countdown was publicly discussed or demonstrated before or after Ludicrous vehicles were offered and delivered to customers until after Launch Mode was later introduced. If I introduce "OMG this is gonna be awesome" speech and music as an easter egg into the firmware that no customer ever sees, I can then make an argument that customers should have some expectation that experience of the product might have countdowns of this type in the future? This would set a pretty horrid precedent if the court accepts this. "Please wait 7 hours while Windows loads (because we did it as an April fools joke in beta firmware last week)."Prior to release, this feature (Ludicrous Mode) originally had a countdown function that would prepare both the vehicle and driver for Ludicrous Mode.