I'm having issues with the passive bluetooth door unlock since I upgraded to a new iPhone 15 Pro. It seems to drop out after about 30 minutes and fails to work consistently. The manual unlock with the app works fine as does the card. Only started happening since I got my new phone. I've set it up twice now. Any other tips? (thinking of deleting and re-installing the app). This is on 2023.26.9, 2022 Model 3.
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New iPhone 15 Pro car won't always unlock
- Thread starter Scoobs
- Start date
ucmndd
Well-Known Member
fasteddie7
Active Member
Unfortunately it’s a power conservation feature of the SoC. I’ve been messing around with the iPhone 14 and iPhone 15 pro and the Google pixel fold and it works near 100% of the time when an external power source is present. It seems this can be mitigated by placing the MagSafe battery on the phone and ensuring you’re not on power saving mode.
ATPMSD
Active Member
I assume you have Background App refresh "On" and enabled for the "Tesla" App? Settings >General > Background App Refresh
Im not the OP (and wasnt trying to hijaack their thread, just say that over the past year its happened to me, so I dont think this is a iphone 15 issue), but Yes, for me, I have background app refresh on for the Tesla app (and most, but not all, other apps).
That makes sense. For me, my iPhone is never in power saving mode though so that particular part isnt it. It feels like "battery optimization" without user facing settings, to me, just from a feel perspective.
The only setting I am aware of for an iPhone that corresponds to that is low power mode (settings -- Battery -- lower power mode), which will prompt you to turn it on, when an iphone gets to 20% charge.
I, too, have this problem and have had it since day one (iPhone 14 pro). It feels like a fluke when it ACTUALLY works on iPhone and its usually because I just had the phone open. If it's been locked for a few mins, 99% of the time the doors wont unlock until I open the phone first, which is a pain in the ass when your hands are full. This must be a power saving feature of the SOC as someone else had mentioned.
I installed/purchased the Watchla App on the appstore thinking it would be the ticket to getting a consistent experience but it's even more frustrating IMO since it "should" always work. The only thing that seems to work 100% of the time is using Siri to unlock the doors, but there is a bit a delay from when the command is issued to the door actually opening. I hope this eventually gets fixed, but I'm not counting on it since TESLA only controls the app and I believe the problem is actually with iOS itself.
I may pickup a Tesla key at some point but it's def nice not having to carry that stuff around.
I installed/purchased the Watchla App on the appstore thinking it would be the ticket to getting a consistent experience but it's even more frustrating IMO since it "should" always work. The only thing that seems to work 100% of the time is using Siri to unlock the doors, but there is a bit a delay from when the command is issued to the door actually opening. I hope this eventually gets fixed, but I'm not counting on it since TESLA only controls the app and I believe the problem is actually with iOS itself.
I may pickup a Tesla key at some point but it's def nice not having to carry that stuff around.
ATPMSD
Active Member
I have an iPhone 14 Pro Max and have never had an issue. A suggested list of things to check:
Look at your Bluetooth settings, does it show your car’s name and does it say “connected?”
Is background app refresh “on” and is this enabled for the “Tesla” app? (Settings > general > background app refresh)
Next go to Settings > Tesla and check the “allow tesla to access” settings. Ensure location is set to “always,” Bluetooth is “on,” and background app refresh is “on.”
If you still have problems I would try deleting the key and setting it up again.
Good luck!
Look at your Bluetooth settings, does it show your car’s name and does it say “connected?”
Is background app refresh “on” and is this enabled for the “Tesla” app? (Settings > general > background app refresh)
Next go to Settings > Tesla and check the “allow tesla to access” settings. Ensure location is set to “always,” Bluetooth is “on,” and background app refresh is “on.”
If you still have problems I would try deleting the key and setting it up again.
Good luck!
I also just got a new iPhone and mine is also not auto unlocking.
I checked my bluetooth and my tesla is not connected. I am far away from my car at the moment though.
LiamPope
Member
Don't worry it's not just your iPhone - my Samsung sporadically fails to unlock too. Sometimes it'll eventually unlock, other times I need to open the app and manually unlock. Once in it is usually good to go, but sometimes won't drive either unless I put the phone right on the centre console reader. Occasionally won't go at all and I have to get my wallet with card out. Phone restart usually helps. Sometimes need to remove the phone as a key and set up again. Annoying.
Birdsfan
Member
For what it's worth, my iphone 14 pro max is somewhat hit or miss in unlocking the car. I would assume it has more to do with the software than the hardware. There must be something that is restricting the background process of the Tesla app. I also carry a Pixel Fold and I have only ever had one issue with the phone not unlocking the car and that was after a power cycle and I didn't relaunch the Tesla app so shame on me. Just this morning I had my Pixel off as I forgot to put it on the charger last night and was trying to recharge as quickly as possible. I went into Wawa, used my iphone to pay for coffee, walked out and triggered Sentry when I tried to open the door.
Thanks, I thought maybe the phone is killing the Telsa app in the background, but oddly, the car still won't unlock even when I re launch the app and have it in the foreground. Happened again this morning, and it came good when I turned bluetooth off and on again on the phone. What I did notice is the Tesla bluetooth "key" was missing (not just "disconnected") in the list of bluetooth devices on my phone - or is that normal? (The only entry there was the other bluetooth device for the car audio. The key entry came back after toggling bluetooth off/on, and the car opened ok).
Jamezam
Member
Okay, I have an iPhone 15 Pro and everything works with my iPhone (unlocking, etc). My issue was, no matter what I tried, my Y would not start without my keycard.
In desperation, I completely deleted the Tesla app, and started over. That solved the starting issue.
FYI: I’ve never had an unlocking issue w/iP13 Pro and no unlocking issues w/iP15 Pro. Just start up issue.
Also, my app has never shown the music controls like they do on our 3. Now they’re there. Weird…
In desperation, I completely deleted the Tesla app, and started over. That solved the starting issue.
FYI: I’ve never had an unlocking issue w/iP13 Pro and no unlocking issues w/iP15 Pro. Just start up issue.
Also, my app has never shown the music controls like they do on our 3. Now they’re there. Weird…
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