No option to upgrade from 60

[Mr So Chill]

I have noticed that I no longer have the option to upgrade from the 60 to the 75 via My Tesla. I have been checking back periodically since last Wednesday, no luck.

Can anyone else with a software locked 60 check their My Tesla page and see if it shows?

 

[u00mem9]

Same for me. I think they are starting to realize that giving people a 75 kWh battery for price of a 60 has basically just cannibalized margin-advantaged models. I'm sure they will still take your money...but they will want to put some pain into the system to frighten people that are taking a 'wait and see...' attitude at the moment.

 

[Mr So Chill]

I wasn't looking to upgrade. Just noticed the option was gone.

 

[jchag]

When I bought my 60 the web site stated upgradable to 75. This helped me buy a Tesla a little earlier than planned and. Upgrade battery at a later time. My guess is the web page is just not working correctly

 

[jchag]

Just checked, my upgrade is also gone.

 

[ecarfan]

When I bought my 60 the web site stated upgradable to 75. This helped me buy a Tesla a little earlier than planned and. Upgrade battery at a later time. My guess is the web page is just not working correctly

Yes, that seems more likely than Tesla deciding to take away the option since your car has a 75kWh battery in it as far as we know.

 

[Saghost]

Since they're giving you the bigger battery either way, I'm sure they'll be happy to take your money to use all of it.

It's either a mistake with the website or some sort of a decision to lock the configuration down for production and you'll have to upgrade some other way (call Tesla? visit Service Center?)

 

[SoccerMan94043]

It gone for my 70D as well. But they also have asked me to add a credit card for my payment. Mine was paid in full at delivery and that has never been there.

I think the database it fubar. Your upgrade option will be back.

 

[HookBill]

Yes, that seems more likely than Tesla deciding to take away the option since your car has a 75kWh battery in it as far as we know.

Plus, they would be losing $$$$.

 

[number12]

Arguably this would be a reason to get deposit back? If this is true?

 

[HookBill]

The Design Studio description of the 60 and 60D still says it is upgradable to a 75 at any time. Looks like a website faux pas somewhere.

 

[jchag]

Put credit card in. Still no upgrade

 

[BerTX]

The option is stil there in the online Shop option. I clicked to upgrade, and it sent me to My Tesla, which, as you say, doesn't have the upgrade.

 

[Mr So Chill]

I added my credit card information... still nothing.

 

[LastGas]

Do you have your car yet? I'm speculating that you can't upgrade between the time your order is confirmed and you receive delivery. If you want to change a confirmed order before production, I suggest you call your Delivery Experience Specialist who can probably throw the switch for you.

 

[dbhajek]

I already have my Model S and I no longer have the 75 upgrade option.

 

[gaswalla]

Pick up the phone and calling tesla, they'll upgrade immediately with payment

 

[Mr So Chill]

I don't plan on upgrading anytime soon. Just curious if anyone else noticed the web portal option disappeared.

 

[jelloslug]

I called Tesla last week about this. They are working on the website and will have it fixed soon. You can go to a service center if you need it done right away.

 

[jelloslug]

Also, for those without Autopilot, that option is missing now also.