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No option to upgrade from 60

Discussion in 'Model S: Ordering, Production, Delivery' started by Mr So Chill, Aug 29, 2016.

  1. Mr So Chill

    Mr So Chill Member

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    I have noticed that I no longer have the option to upgrade from the 60 to the 75 via My Tesla. I have been checking back periodically since last Wednesday, no luck.

    Can anyone else with a software locked 60 check their My Tesla page and see if it shows?
     
  2. u00mem9

    u00mem9 Member

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    Same for me. I think they are starting to realize that giving people a 75 kWh battery for price of a 60 has basically just cannibalized margin-advantaged models. I'm sure they will still take your money...but they will want to put some pain into the system to frighten people that are taking a 'wait and see...' attitude at the moment.
     
  3. Mr So Chill

    Mr So Chill Member

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    I wasn't looking to upgrade. Just noticed the option was gone.
     
  4. jchag

    jchag Member

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    When I bought my 60 the web site stated upgradable to 75. This helped me buy a Tesla a little earlier than planned and. Upgrade battery at a later time. My guess is the web page is just not working correctly
     
    • Disagree x 1
  5. jchag

    jchag Member

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    Just checked, my upgrade is also gone.
     
  6. ecarfan

    ecarfan Well-Known Member

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    Yes, that seems more likely than Tesla deciding to take away the option since your car has a 75kWh battery in it as far as we know.
     
  7. Saghost

    Saghost Well-Known Member

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    Since they're giving you the bigger battery either way, I'm sure they'll be happy to take your money to use all of it.

    It's either a mistake with the website or some sort of a decision to lock the configuration down for production and you'll have to upgrade some other way (call Tesla? visit Service Center?)
     
  8. SoccerMan94043

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    It gone for my 70D as well. But they also have asked me to add a credit card for my payment. Mine was paid in full at delivery and that has never been there.

    I think the database it fubar. Your upgrade option will be back.
     
  9. HookBill

    HookBill Member

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    Plus, they would be losing $$$$.
     
  10. number12

    number12 Supporting Member

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    Arguably this would be a reason to get deposit back? If this is true?
     
  11. HookBill

    HookBill Member

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    The Design Studio description of the 60 and 60D still says it is upgradable to a 75 at any time. Looks like a website faux pas somewhere.
     
  12. jchag

    jchag Member

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    Put credit card in. Still no upgrade
     
  13. BerTX

    BerTX Active Member

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    The option is stil there in the online Shop option. I clicked to upgrade, and it sent me to My Tesla, which, as you say, doesn't have the upgrade.
     
  14. Mr So Chill

    Mr So Chill Member

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    I added my credit card information... still nothing.
     
  15. LastGas

    LastGas Member

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    Do you have your car yet? I'm speculating that you can't upgrade between the time your order is confirmed and you receive delivery. If you want to change a confirmed order before production, I suggest you call your Delivery Experience Specialist who can probably throw the switch for you.
     
  16. dbhajek

    dbhajek Member

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    I already have my Model S and I no longer have the 75 upgrade option.
     
  17. gaswalla

    gaswalla P4201/85/airsusp/pano/19i

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    Pick up the phone and calling tesla, they'll upgrade immediately with payment
     
  18. Mr So Chill

    Mr So Chill Member

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    I don't plan on upgrading anytime soon. Just curious if anyone else noticed the web portal option disappeared.
     
  19. jelloslug

    jelloslug Active Member

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    I called Tesla last week about this. They are working on the website and will have it fixed soon. You can go to a service center if you need it done right away.
     
    • Informative x 1
  20. jelloslug

    jelloslug Active Member

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    Also, for those without Autopilot, that option is missing now also.
     
    • Informative x 1

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