I moved over and I dont have mine yet. Just say you have it on order. If you're just signing up, they will put you on their flexi. After being on that a few days give them a call and say you have an EV due and you want to switch over. You might end up with someone who will just do it.
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Octopus Energy, including Intelligent and go
- Thread starter UrbanSplash
- Start date
rowedav
Member
Yeah, that's what I kind of suspected - luck of the draw in terms of who picks up your call. The lady I spoke to was very helpful though. I asked what type of meters I have and they are 1st gen SMETS - she said they should be able to get reads from them but if not they'd come and install SMETS2 meters for me. Must admit I'm a bit of a noob when it comes to all this.
I'll give them another call later today (if I get time) or on Monday perhaps. If I still get the same line, I'll switch to their flexi and try again a few days later as you suggest- thanks!
MattM76
Member
Phoned up Octopus and got a link to switch to Go Faster (8.25p/kWh) for 5 hours starting 10:30 until 3:30. We can keep an eye on washing/drying and run our portable air-conditioner in the bedroom before sleep in summer and the 5 hours gives us more time to charge the car and our solar batteries when installed later this year.
MattM76
Member
They recently added the "must have an EV" as a T&C so I guess some are taking it literally. I explained I wanted to switch a month ahead so we had time to sort any issues such as meters out before the car came and she was fine with that.
So impressed with Octopus - started the switch to the 70p fixed rate 12M about 4 days ago, phoned them and got it changed to flexible (whilst awaiting intelligent tariff change). So yesterday they completed the switch, literally 2 days. And 5mins ago they completed my switch to Intelligent Octopus - locked in at 38.82 0530-2330 and 7.50 2330-0530, with a 48.26 standing charge, until 02 Sep 2023. That'll be saving loads of cash even without the Tesla (which is being delivered on 28/09). You lot on these forums have helped massively, I salute you 
rowedav
Member
Definitely seems I need to give them another call based on the success others are having here 
Do you already have another EV?So impressed with Octopus - started the switch to the 70p fixed rate 12M about 4 days ago, phoned them and got it changed to flexible (whilst awaiting intelligent tariff change). So yesterday they completed the switch, literally 2 days. And 5mins ago they completed my switch to Intelligent Octopus - locked in at 38.82 0530-2330 and 7.50 2330-0530, with a 48.26 standing charge, until 02 Sep 2023. That'll be saving loads of cash even without the Tesla (which is being delivered on 28/09). You lot on these forums have helped massively, I salute you
I thought we could not switch to IO until in possession of an EV and charger?
My charger is being installed on 19th Sept, and am collecting the car on 21st.
Is it worth me trying to call back and try again? Same as you though, very impressed with their speed and service so far.
Thanks
I just switched to Octopus from EDF. It took about 3 days to switch, then I changed the tariff to Octopus Go with a fixed rate for 12 months. All good so far. Hopefully my Tesla arrives soon!
spooksman
Member
How far in advance of your fixed rate ending do Octopus get in touch about options going forward?
I'm on a Go plan that ends 23rd November - conscious of the upcoming rate changes, I'd probably be better off to get it switched earlier than that.
In the past, 'keeping your head down' resulted in your rates being maintained, I'm assuming that is not a thing anymore?
Cheers
I'm on a Go plan that ends 23rd November - conscious of the upcoming rate changes, I'd probably be better off to get it switched earlier than that.
In the past, 'keeping your head down' resulted in your rates being maintained, I'm assuming that is not a thing anymore?
Cheers
Switched as of 1Sep as new customer and they can’t read the meter so far, was told that they would need to check software somehow and if still not accessible, meter will need to be replaced…it is a shame more calls/investigations in the way before all can be sorted…wouldn’t it be great if tech/systems did work straight away majority of the time….
MattM76
Member
Prices for Go will rise in October. I’d fix again now and get another year.
It doesn’t by default but if you really want it you can ask them to set it.
Octopus Smart Meter Experiences
I'm another one who hasn't see electricity usage/cost on a bill since July although I see half hour usage on the web...
teslamotorsclub.com
Question for intelligent customers: If you get a bonus charge in the peak rate hours, does all your energy in that time cost the off peak rate? and if so is there a way to see on the smart meter that you’re currently getting charged the off peak rate?
Wiki - Everything you wanted to know about Intelligent Octopus But Were Afraid To Ask
Why write this post? A lot of people are starting to get interested in IO. I don't think Octopus do a very good job of spelling out the benefits in their website. They have some FAQs, but the same questions keep coming up over and over on the forums. What is it? In a nutshell, IO is a split...
teslamotorsclub.com
No. You'll see it in the schedule that's created in the app.
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