Hi everyone!
First post here but I wanted to thank the community for their hard work and dedication!
I'll share our story with you as well!
For our M3, we reserved Feb 2017, ordered June 18, Pearl White, RWD, Aero, no EAP.
Our initial plan was to get the base model without any upgrades besides pearl white paint, with the risk of the incentive not being available. But with the incentive, it's like you get long range for free plus a discount on premium upgrades. So we planned out our budget to determine whether we could afford it if we got the incentive or not and the risk we would be taking before ordering. Without the incentive I wouldn't say "we could afford it".. we could make it work but we'd be scraping by without any savings in the bank. Then after the heartbreak of the wind down announcement that excluded Tesla, it made us reconsider our decision. A friend and coworker of mine then passed suddenly from an accident, and she was only 25. It helped put things into perspective that it can end at any moment, and to enjoy life as much as you can. So we decided to keep the order and work harder to have our dream car without the incentive. My girlfriend then came across this thread and we've been following it religiously. Hoping and praying that they would rectify the exclusion of Tesla.
For those waiting, if your Tesla account is saying "service unavailable" I would call Tesla and ask them to fix it. When it happened to me I called them and they said a fix was in the works, so I waited... A month later it was still like that so I called again and they fixed it. Then when it showed me my reservation details, it was asking me to confirm all of my delivery details. This made me frustrated and nervous that it's been waiting for my response for a month and possibly delaying my delivery. But of course that's just speculation.
I believe the day after (or a couple days), I received an email from my Delivery Advisor confirming our details and a possible delivery in the next couple weeks. I emailed back and did not receive a response. I called him the next morning and it went straight to voicemail. Then a few minutes later he called me back. He told me that the car is in Toronto but not ready for delivery yet. I asked him for my VIN since it was not showing on my Tesla account, so that I can set up insurance. He said he'll check, and seemed genuinely surprised that it was already available and it's much faster than he anticipated. He then set up a delivery appointment with me for this Thursday Sept 6!! He also said that every time slot before that date and time were filled.
The next day they announced the new wind down program that included Tesla, if delivered by Sept 10. Incredible news and we were ecstatic! We also immediately felt sad for everyone that had cancelled, and know that the story isn't over. 5 minutes later, I went downstairs to get in my car and run errands.. and it doesn't start! I discovered that my car has some sort of intuition about being replaced, it's never done that before and I've owned it for 10 years (Toyota). It was literally running earlier that day, to and from work, but right after receiving the news of the incentive, my car just says NOPE! Full tank of gas, battery is only a year old, headlights turn on, car is cranking, but no ignition. Got it towed and it's now in the shop until Tuesday. That's the kind of luck I have.. lol but we get the incentive and we're grateful!! =)
