Hey guys,
Well, I guess we had a bad day today. We had to watch our new MYP with less then 3500 miles on it be towed away on a flat bed.
This morning while I was leaving for work for an eight day rotation. I received a call from my wife, “Hey, the car has a warning message, a triangle and it says”“Vehicle may not restart. Service is required.”. She had decided to take the kids out for a drive and the warning just popped up while she was driving.
I told her to take it home and park it so a that if it needs to be towed it will be easy to load onto a flatbed. She got the car home and I told her to look up the error in the service menu.... BMS_a05. I remembered reading it had something to do with the 12v battery. And after messaging roadside via the app and text, they determined that the 12v battery does need to be replaced, but also they need to run further diagnostics to determine why the battery failed.
So the (not) wonderful thing about were I live is it’s away, far away, far far away...from everything! Lol The tow truck had to drive 4 1/2 hours to pick up our car. Road side attempted to arrange a rental but the closest rental company was too far away to deliver a car. I sent a text saying, “dang it’s too bad you can’t throw a loaner on the flatbed and bring it out to us.. oh and how am I supposed to pickup my car when it’s fixed?” They responded with....”Good news, we’ve arranged a loaner vehicle for you.”
Now we aren’t mad that our new car is broken, just a little concerned. Hopefully it doesn’t happen again. As for Tesla service, so far, has been great under the circumstances. I’ll keep this post updated with the progress of the repair.
Well, I guess we had a bad day today. We had to watch our new MYP with less then 3500 miles on it be towed away on a flat bed.
This morning while I was leaving for work for an eight day rotation. I received a call from my wife, “Hey, the car has a warning message, a triangle and it says”“Vehicle may not restart. Service is required.”. She had decided to take the kids out for a drive and the warning just popped up while she was driving.
I told her to take it home and park it so a that if it needs to be towed it will be easy to load onto a flatbed. She got the car home and I told her to look up the error in the service menu.... BMS_a05. I remembered reading it had something to do with the 12v battery. And after messaging roadside via the app and text, they determined that the 12v battery does need to be replaced, but also they need to run further diagnostics to determine why the battery failed.
So the (not) wonderful thing about were I live is it’s away, far away, far far away...from everything! Lol The tow truck had to drive 4 1/2 hours to pick up our car. Road side attempted to arrange a rental but the closest rental company was too far away to deliver a car. I sent a text saying, “dang it’s too bad you can’t throw a loaner on the flatbed and bring it out to us.. oh and how am I supposed to pickup my car when it’s fixed?” They responded with....”Good news, we’ve arranged a loaner vehicle for you.”
Now we aren’t mad that our new car is broken, just a little concerned. Hopefully it doesn’t happen again. As for Tesla service, so far, has been great under the circumstances. I’ll keep this post updated with the progress of the repair.