Hello everyone
I posted this in Facebook and got issues with the Admins and people cracking jokes. Serious question
I have a 22 Model Y and recently started to hear very faint clicking noise at low speed. 2-5 MPH .. at Driver side front. Made a service center appointment and was able to reproduce the noise in front of Mechanic he then says your brake calipers are painted so that voids the warranty. Good day to you... I argued and said what do you mean? He said that the noise is probably coming from the brakes and since it's painted that voids the warranty and he can't touch it... I argued back and said it how can that possibly void the warranty? and that it doesn't sound like the brake and more like ball joint or axle or suspension related. His exact words were "Since someone had to remove the caliper and repaint it and then reinstall, that voids the warranty". so I said, if I change the air filter myself does that void the warranty on that also? He looked at me and said Yes... "basically if anyone else beside Tesla touches it, will void the warranty". Now I purchase and work on cars my whole life and call BS on that, but he and the server advisor both agreed and said no warranty
Has this happened to everyone else beside me?
I posted this in Facebook and got issues with the Admins and people cracking jokes. Serious question
I have a 22 Model Y and recently started to hear very faint clicking noise at low speed. 2-5 MPH .. at Driver side front. Made a service center appointment and was able to reproduce the noise in front of Mechanic he then says your brake calipers are painted so that voids the warranty. Good day to you... I argued and said what do you mean? He said that the noise is probably coming from the brakes and since it's painted that voids the warranty and he can't touch it... I argued back and said it how can that possibly void the warranty? and that it doesn't sound like the brake and more like ball joint or axle or suspension related. His exact words were "Since someone had to remove the caliper and repaint it and then reinstall, that voids the warranty". so I said, if I change the air filter myself does that void the warranty on that also? He looked at me and said Yes... "basically if anyone else beside Tesla touches it, will void the warranty". Now I purchase and work on cars my whole life and call BS on that, but he and the server advisor both agreed and said no warranty
Has this happened to everyone else beside me?