To all those who believe they are entitled to a refund, how do you deal with other products which go on sale or reduce prices by 10% 2 or 3 months later? I'm not even talking stocks, but say electronics/computers? It is not at all unusual for example for new Intel CPU to come out at $2,500 and 2-3 months later be sold for sub $2,000. Do you go on twitter and forums to demand $500, or $1,000 or whatever the price difference is?
It's different with tesla. Tesla tells you when you can get your car and they will give you the lowest price (the one you ordered at or the current rate), but when you purchased the car for a cheaper rate, you didn't actually get the car! It's different because you don't know when you will get the car because it takes months for them to make it. It's not your fault you end up getting the car a day week or month before they change prices. I really think they should give you a month price guarantee with the way they are doing business, since they can't even properly tell you when your delivery will be.
For many of us we had to go through many hoops just to get a car and it's a slap in the face to have gone through them just to have the car be 5k cheaper a couple days later. Yes I do feel we should be treated fairly for putting down money years in advance on a car that isn't out. Not cool to have to do that AND pay extra and get the car only a few weeks sooner.
For me I had to buy a car just to get my past the first delay (was supposed to be May-June for delivery). Then I sold the car when I was given a delivery date for September and my deliveries were canceled I had to find another car to borrow to get by for another month or two until they could actually get me a car.
Then we have this whole loan mess with interest rates jumping up, but you can't time getting a loan because they keep canceling your delivery. Then when it finally came time to pickup the car I had to turn down the first car for multiple QC issues (wanted to repaint 5 panels), and by the time I got to the second car (only to find out later it was someone else's reject car) it was take it or get a new loan for $1000 more, and keep borrowing another vehicle and paying the $800 in fuel charges every month, or maybe do another rental for a better on gas car. I think the second car I was offered is even worse unless they actually get me into the service center.
They have yet to address anything on the due bill, so the car is only partially delivered IMO as they have not filled their part of the agreement! So yes I want some compensation for the price reduction days after I allowed the reject car to be mine on a promise that they will eventually fix it for me. Up until the car is fixed they should match the price / car!
Yet someone can now order one, no year wait, get a perfect car, and with the PUP for free, only a week later. Yes that hurts, for sure I will NEVER reserve another tesla if that's the way they are going to spin it. As it is there was very little point to reservation as people were getting their cars before the reservation holders!
Now legally they don't have to, but that does not make it right.
You can call it entitlement I call it compensation and treating your customers fairly.
Sometimes when other products go on sale places will price match, but if not they are also not usually $5000 on sale, and didn't require waiting over a year to get. They are also not typically things you need to take out a loan to acquire. No Tesla technically does not owe me anything, I agree! But after the treatment I have received I would not be able to bring myself to buy another one unless they do something. No one wants to go through this kind of car buying experience just to have to pay more for less after jumping through all the hoops, not to mention the 1-2 year wait.
