Performance Upgrade Price Change!

[Perry]

Tesla has already committed to giving us 5k or PUP anyway.

I do not see any commitment anywhere, just vague tweets that can be interpreted in any number of ways to not include P3D- at all. I hope you're right since I have a P3D- but we know nothing yet of what they will give us if anything at all. Only track mode looks to be in the bag for now.

 

[MXWing]

Folks, I am pretty sure someone at Tesla is reading this thread. The talk of lawsuits and holding them to anything is ridiculous.

It’s off message, and turns the thread into a joke that someone would laugh about in a meeting.

This should be about communicate a message and trying to achieve a productive result.

Tesla, we feel like you are being a dick to your early adopter customers. Right, wrong or indifferent, the perception is you DGAF about those who boosted your ass to a profitable Q3.

As we know, perception is reality.

Pretty please Tesla do something nice for early adopters even though you have no contractual obligation to do so.

 

[alloverx]

And without adding undue risk to Tesla finances, real or perceived.

 

[Glamisduner]

Folks, I am pretty sure someone at Tesla is reading this thread. The talk of lawsuits and holding them to anything is ridiculous.

It’s off message, and turns the thread into a joke that someone would laugh about in a meeting.

This should be about communicate a message and trying to achieve a productive result.

Tesla, we feel like you are being a dick to your early adopter customers. Right, wrong or indifferent, the perception is you DGAF about those who boosted your ass to a profitable Q3.

As we know, perception is reality.

Pretty please Tesla do something nice for early adopters even though you have no contractual obligation to do so.

If thats the case maybe Elon or whoever is reading will understand why I am so frustrated if he sees my other thread:
Well, I Rejected my White P3D-
Issues with the car I picked up.
Car I ended up with was either a used car or someone else's reject car.
Nothing has been resolved.
In the meantime the price has dropped drastically while I try to resolve the issues.
...
Not a great experience.

Pretty sure lots of others are in this same boat.

 

[Jtt777]

I picked up my car, a 3PD-, this past Saturday after the price change. The only reason I did is that I had gotten on the phone with customer service and they said someone in my exact position would get $5k or free supercharging. I then put customer service on the phone with my delivery advisor so they heard it from customer service as well. I documented that discussion via an email and had my delivery agent confirm that is what he has heard as well. I hope this ensures for those that heard they will get a refund , they will not reneg on the agreement.

 

[Shizzrock]

I talked to Tesla yesterday and they told me P3D- owners will get the option of $5k or PUP install and that more info would be coming via email.

I am a P3D- owner. I called the number you gave me and they said they are not offering anything as of now and not to expect anything. The top brass is still working it out, they told me.

This right here is the number one problem with Tesla, the problem that gets them into trouble every time. The reason one person can have a "flawless" experience and the next person can have a "nightmare". I don't know what can be done about that, car dealerships vary like this as well. But Tesla is in a unique position to have a better shot of a uniform service experience, here's hoping they succeed in their mission.

 

[juanmedina]

This right here is the number one problem with Tesla, the problem that gets them into trouble every time. The reason one person can have a "flawless" experience and the next person can have a "nightmare". I don't know what can be done about that, car dealerships vary like this as well. But Tesla is in a unique position to have a better shot of a uniform service experience, here's hoping they succeed in their mission.

Maybe we should be patient and wait for an official announcement from Tesla .

Instead of having 40 pages of bs...

 

[Knightshade]

You're right there are. But nobody else charges $11k for it. It's more like $1k for any ECU mod.

Depends on the mod and the car, some certainly cost more, or less, than 1k.

But "they charge more for their cars software unlock than other people charge for different cars" isn't a basis for a fraud case.

Specifically they misled about the brakes. When I ordered mine the original PUP description was literally "performance red painted brakes". Which to me read as "we painted these brakes red to look like performance brakes." In no way is that description unambiguous in describing the improved functionality it has over stock. And they also failed to give any further description to clarify. When I asked my delivery specialist they had no idea what the difference was other than the paint.

You may think that's silly and nonsensical but that is blatant misrepresentation in my book.

Then your book is wrong.

Also since you didn't spend any money based on what you imagine is a misrepresentation you don't really have a basis for claiming damages.

"I am suing this restaurant since I did NOT order their filet mignon based on them NOT posting if it used grass fed cows or not"

that's the argument you're trying to make.

California Business and Professions Code Section 17500 - California Attorney Resources - California Laws

Here's the relevant text-

It is unlawful for any person, firm, corporation or association, or any employee thereof with intent directly or indirectly to dispose of real or personal property or to perform services, professional or otherwise, or anything of any nature whatsoever or to induce the public to enter into any obligation relating thereto, to make or disseminate or cause to be made or disseminated before the public in this state, or to make or disseminate or cause to be made or disseminated from this state before the public in any state, in any newspaper or other publication, or any advertising device, or by public outcry or proclamation, or in any other manner or means whatever, including over the Internet, any statement, concerning that real or personal property or those services, professional or otherwise, or concerning any circumstance or matter of fact connected with the proposed performance or disposition thereof, which is untrue or misleading

They said the brakes were painted red.

That's true.

They said they were performance brakes.

That's ALSO true.

Nothing they actually said about the brakes was untrue.

Further- you just told us your lack of understanding caused you to NOT buy them... which is the opposite of what the law is trying to prevent sellers from achieving via fraud.

The only entity that experienced harm due to your not having more info on the details of the brakes was Tesla because they didn't get an extra $5000 from you for them.

 

[Shizzrock]

Maybe we should be patient and wait for an official announcement from Tesla .

Instead of having 40 pages of bs...

Don't look at me like that, "official announcements" from Twitter are art of the problem. This thread was started before Elon started just saying stuff on Twitter and it will continue for who knows how long because this is the problem.

 

[juanmedina]

Don't look at me like that, "official announcements" from Twitter are art of the problem. This thread was started before Elon started just saying stuff on Twitter and it will continue for who knows how long because this is the problem.

I took it as he will do right by us and that's it. Official details will come later from Tesla.

 

[D3xDt3Reaction]

I took it as he will do right by us and that's it. Official details will come later from Tesla.

Good thing he made those promises before changing his title to “The Nothing at Tesla”.

 

[Msjulie]

The issue was the lack of communication, not that they lied. They let people think what they wanted and got orders based on pure speculation, confidence and trust in the company. People now feel misled or taken advantage of, but legally they did nothing wrong.

Multiple Tesla family, stock holders (not tons but..) and this is the key bit to me.. tweeting misleading information or worse, we're not going to tell you what you get until you see it - doesn't seem to me to be a sustainable growth model.. Early adopter excitement for whatever you're gonna get is one thing but that population is somewhat restricted in size to the hard core fans I think..

 

[Gen3Joe]

Folks, I am pretty sure someone at Tesla is reading this thread. The talk of lawsuits and holding them to anything is ridiculous.

It’s off message, and turns the thread into a joke that someone would laugh about in a meeting.

This should be about communicate a message and trying to achieve a productive result.

Tesla, we feel like you are being a dick to your early adopter customers. Right, wrong or indifferent, the perception is you DGAF about those who boosted your ass to a profitable Q3.

As we know, perception is reality.

Pretty please Tesla do something nice for early adopters even though you have no contractual obligation to do so.

This^^

I was about to post to say that the hyperbole is hurting what I feel is a legitimate concern of mine and many others. It will allow Tesla to write it off as the ranting and ravings of a few radicals on the internet.

 

[wbhokie]

People always go to the extreme on the forums. It's pretty normal.

 

[Wooloomooloo]

There's an undercurrent of entitlement creeping into this thread.

I don't know about anyone else, but when I put my $1,000 down in 2017 I didn't even know there would be a performance version of the car at the point I got to configure and buy it.

When I did configure the car, I didn't really know fully what hardware and software differences there were between the AWD, P3D- and P3D+ aside from the cosmetic things stated on the web site. At that point I made the choice to get what I considered the best car I could afford, and I wanted the one that looked great to me - 20" wheels and beautiful looking breaks, despite the obvious efficiency drop offs. Nearly 2 months after I configured, the free supercharging was announced. Bonus! Let's be honest here, we all had the choice whether to pull the trigger on what we knew, or wait. No one forced you to buy.

Not only that, but software upgrades since then have given me (for free) additional features I didn't know would be available when I bought the car.

Now after I purchased my car, one that I am very happy with, Tesla could have done almost anything. They could have announced another performance version with a HUD, or with a 100Kwh battery or in Fluorescent (baby) Orange or any number of other things I might have wished were available in June when I configured... and it would have been tough tits.

Instead, they drop the price for new customers (great for everyone, we all want more Model 3's on the road because that means more 3rd party accessories, parts, a more successful Tesla which keeps the future of our cars more certain) AND offer existing customers either $5k refund in exchange for the lifetime supercharging which most of us who ordered didn't even know we'd get.

It's quite staggering to me how this win/win situation for all of us, turned into a bitch-fest.

 

[BYE FOSL]

Some have asked for a legal opinion. I have been a lawyer for 40 years. I’m sure there are many others here.

Each fact scenario needs its own analysis. Mine is very simple. I bought a 3p+ with unlimited supercharging.
Elon, on behalf of Tesla, offered to refund $5k to me in exchange for me giving up the supercharging. I saved that tweeted offer, shown on various pages. I accepted the offer in writing, by email, app message, and snail mail, all saved.

I will get my $5,000. The chances are 99%. If you are in CA and in the same boat, you can do it in Small Claims Court. I will be in Superior Court if Tesla doesn’t pay voluntarily, because I will add a claim of fraud for selling a spoiler and badging when they had neither.

P.S. I love my car!

 

[caskater47]

Some have asked for a legal opinion. I have been a lawyer for 40 years. I’m sure there are many others here.

Each fact scenario needs its own analysis. Mine is very simple. I bought a 3p+ with unlimited supercharging.
Elon, on behalf of Tesla, offered to refund $5k to me in exchange for me giving up the supercharging. I saved that tweeted offer, shown on various pages. I accepted the offer in writing, by email, app message, and snail mail, all saved.

I will get my $5,000. The chances are 99%. If you are in CA and in the same boat, you can do it in Small Claims Court. I will be in Superior Court if Tesla doesn’t pay voluntarily, because I will add a claim of fraud for selling a spoiler and badging when they had neither.

P.S. I love my car!

Thanks for chiming in. Please correct me if I am wrong but the fact that Elon has tweeted an offer of. 5k is now legally binding isn't it? And the fact that I was personally told over the phone that I could get PUP installed is also legally binding,, regardless of whatever else they are telling other people? I have the date and time documented of both. So yea I feel pretty confident I have a strong case to get at least one of those things.

 

[ba2002]

Thanks for chiming in. Please correct me if I am wrong but the fact that Elon has tweeted an offer of. 5k is now legally binding isn't it? And the fact that I was personally told over the phone that I could get PUP installed is also legally binding,, regardless of whatever else they are telling other people? I have the date and time documented of both. So yea I feel pretty confident I have a strong case to get at least one of those things.

Probably lots of things are legally binding - question is if they don't cooperate, are you willing to go to court to bind them? Not worth it over 5k by the time the lawyer gets done with you.

 

[AWDtsla]

Thanks for chiming in. Please correct me if I am wrong but the fact that Elon has tweeted an offer of. 5k is now legally binding isn't it? And the fact that I was personally told over the phone that I could get PUP installed is also legally binding,, regardless of whatever else they are telling other people? I have the date and time documented of both. So yea I feel pretty confident I have a strong case to get at least one of those things.

Bunch of piranhas. Elon is way too nice a guy.

 

[pdxev]

Just to add another useless data point:

I called in this morning. The rep I spoked to said that they had no additional information other than Elon's tweet. I asked about account flagging and next steps. They said that I should call in 3-4 days for an update.

Good news: My hold time was about 90 seconds.