My personal opinion is, for you specifically, its likely you either contacted "the wrong someone" or had a phone conversation that wasn't pleasant with "the wrong someone" and ended up on what is basically a list that says " we are going to allow the letter of the law for this person and nothing else" list.
I believe you mentioned somewhere earlier that you had conversations with people with some authority within PGE due to all the issues you had.
For anyone who believes that these type lists do not exist, I cant speak for PGE, but I CAN speak as someone who has done (or managed) customer service people my entire career, and I guarantee those lists exist. They usually are not some official thing but they do exist.
Where I work ( for example ) we have a person who has spilled liquid into their laptop on 3 different occasions. They never say what happened, just "My computer doesnt work". When the contractor employees responsible for basic support take the laptop in, the questionnaire has a question on it "did you spill anything in, or drop the laptop?" The answer this person gives is always "No", yet when they take the laptop in, there is residue of whatever they spilled in there and they still say "I dont know anything about that".
Anyway, because of this, this person is basically on "the list" and anything they ask for gets put through the ringer... even legitimate stuff or things we might not question from others, because the team basically cant stand them.
Now, before I get the book thrown at me, I am not saying you lied, or cheated or did anything like that. I am just speculating that you ended up on "the list" due to some interaction you had, possibly with lots of "notes" in your account file there.
TL ; DR, I believe you are on "a list:" where everything you do will be scrutinized to ensure it meets the letter of the law, where its possible others may not have the same scrutiny.
I agree at some point I got put on a list; but the part I cannot fathom is when entry to that "list" occurred. But everything they've done to bully me and make me think I'm the problem is the type of gaslighting that I hate. Blaming me for their freaking problem is stupid. I'd be like if you walked over to someone's desk and dumped soda on their computer 3 times then blamed them for submitting 3 tickets for damaged equpiment.
In Mar 2019 I moved into this home. Up until then, I had no opinion whatsoever about PG&E since they didn't bug me while I was renting in SF.
In July 2019, I got my first "whoa what the hell" PG&E bill. I was like... how can we have used $300 of electricity in one month? We weren't doing anything out of the ordinary and we were barely running the AC. So I called PG&E and asked them to look into my situation. They said they were billing accurately and I should consider energy saving tips.
In August 2019, PG&E started sending me nastygrams in the mailer when my bill hit $425. They said I was in the worst 1% of homes in my area and I need to do better. I was on the E1 plan and was moved to the "!" tier which has energy that costs more than EV2-A peak rates. I was getting 1 call a week from PG&E offering to help me reduce my energy costs.
In August 2019 I also bought 2 Nest smart thermostats and signed up for "rush hour" where PG&E would shut off my ACs during peak time. This did not go well as my wife and newborn were not doing well in the heat.
In September 2019, I called PG&E and told them to stop calling me and sending me nasty grams in the mail. I told them I'd solve my energy issue next year in 2020. I also checked, and our home with 2 ACs peaked at about 1,400 kWh in a month. While this is "high" by Bay Area standards it is about average for a single family home that uses AC.
In March 2020, I started my solar project and ultimately selected Sunrun (I wish
@Vines services East Bay). Sunrun submitted a 2x battery and 24 panel NEM proposal to PG&E and they were requested to drop the # of panels to 23. I responded to Sunrun saying I wanted as many panels as I could fit on my Southward exposing roofs because I'd eventually get an EV. Sunrun revised the NEM agreement to include expected future demand. PG&E refused.
In July 2020 PG&E thought I had 125A service to my home and told Sunrun I needed to trench new lines underground. They were wrong.
In October 2020 PG&E thought my gas riser was too close to my MSP.
In October 2020 PG&E thought my 2x Powerwall setup with partial home backup would explode my MSP and my gas riser so they threatened to kill my install
In November 2020 PG&E agreed my 3x Powerwall with whole home backup was ok
In January 2021 PG&E did that NEM2-MT BS with the extra insurance requirement to get PTO.