Hello fellows. New member here. I have been a model 3 owner and recently decided to go solar. You might know Tesla has the lowest price and all local installers are at least $3k more expensive. Local installers tried to convince me that Tesla offered lower price because of inferior products and service, and I decided to go with Tesla because my Model 3 experience has been good and I'm willing to take the risk.
The Tesla engery rep was very responsive BEFORE I placed the order, emailing/callming me on a daily basis. However, once I place the order, I never heard from him again. I received the design a week ago and was disappointed to find that they put the majority of the panel on the North roof. I interviewed more than five local isntallers and all of them said they will not put panels on the north. The design also has no panel on the west facing roof, which technically will generate more $ because of the TOU at SDGE. I have called and emailed the Tesla rep three to four times since then but he never responded. This has been a week.
I am quite disappointed. To make me feel worse, one of the local installer emailed me this with their quote. They were not aware of the Tesla design but pointed out that "
the other critical reason why Tesla solar systems underperform compared to just about everyone else is because of their cookie-cutter racking system. 1. The Tesla racking system requires wide open roof spaces because the panels can only be installed in a certain configuration. 2. This is really problematic for your house because the two roofs which will offer the best efficiency and ROI are going to be the south side of your house, facing Longshore Way, and the front of your house. Neither of these roofs are going to jive very well with the Tesla racking system. Instead, I’d anticipate that they will likely install the majority of your panels on the north facing side of the house which is worst case scenario."
I am pretty new to solar so would appreciate any comments/suggestion. Is the "cookie-cutter raking" really damaging to the roof or just trash talks from Tesla competitors? Why did Tesla decide to put so many panels on the north panels while all local installers choose not to in their design for me (one of them even climbed to the roof and did an inspection)? What is my option of working with Tesla (I assume I can't still cancel the order now?)
Thank you in advance.
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