Powerwall 2 Installs in Hawaii

[Casper702]

Currently on the phone with Tesla, apparently my inverter is broken and needs to be replaced.

 

[Casper702]

God damn it Tesla is a useless company.
Going on 13 months since I signed a 4-6 month contract

 

[k-mal_808]

Currently on the phone with Tesla, apparently my inverter is broken and needs to be replaced.

WTF man, if it worked during commissioning, then what the heck happened between then and now? I’m not sure I’d trust them for anything right now. The green light on the inverter, is it solid, blinking, or off? If you’ve downloaded the SolarEdge SetApp and set up an account, you can find out for yourself if it’s working or not. I’d be happy to stop by tomorrow and help figure this out. Sorry man, this has got to be extremely frustrating.

 

[Casper702]

The green light is solid whenever the sun is up. Tesla is coming out tomorrow at 8am to look at it. If they can't fix it I'll take you up on your offer to look at it.

I should of pay extra and went with a professional solar company.

 

[k-mal_808]

The green light is solid whenever the sun is up.

Solid green light means panels are producing solar, so that’s good. Hope they can figure it out tomorrow.

 

[fstop11]

Currently on the phone with Tesla, apparently my inverter is broken and needs to be replaced.

Sorry to hear it. The issues seem to never end for you.

 

[dds28]

Currently on the phone with Tesla, apparently my inverter is broken and needs to be replaced.

I hope you'll have better luck than I did. When my inverter failed this past June, it took them 2 months to show up only to find out that the inverter they were supposed to replace was never ordered. The local repair team had to order the inverter directly from SolarEdge. The mainland customer service team is pretty useless.

 

[Casper702]

Hour into troubleshooting and it's still broken

 

[Casper702]

I hope you'll have better luck than I did. When my inverter failed this past June, it took them 2 months to show up only to find out that the inverter they were supposed to replace was never ordered. The local repair team had to order the inverter directly from SolarEdge. The mainland customer service team is pretty useless.

The tech is currently on hold with Solaredge support. Hopefully they can fix this today.

 

[Casper702]

After 4 hours of the tech working hard he was unable to fix the issue. Tesla is ordering a new inverter to replace the broken one.

 

[k-mal_808]

After 4 hours of the tech working hard he was unable to fix the issue. Tesla is ordering a new inverter to replace the broken one.

Brutal. Are they going to compensate you for the MASSIVE delay/delays? You should raise hell if you're not already. Costing you money by the day. Unacceptable.

 

[Casper702]

Brutal. Are they going to compensate you for the MASSIVE delay/delays? You should raise hell if you're not already. Costing you money by the day. Unacceptable.

I will be contacting a lawyer today to find out my options

 

[Casper702]

Called Tesla yesterday to check on the status of my new inverter, turns out they haven't even filled a RMA with the manufacturer yet.

 

[Akikiki]

My new panels and two PWs are scheduled for installation 14 Jan. (yay)

 

[Casper702]

Hopefully your install goes smoother than mine did.

 

[fstop11]

My new panels and two PWs are scheduled for installation 14 Jan. (yay)

Congrats! I would try to get an install day before the new year. The tax credit drops from 26% to 22% on 1/1. I would call Tesla to see what they can do. (I called and got them to move it up by about a month.) As long as the installation starts in 2020, you're eligible for the 26%.

 

[Akikiki]

Thanks. I did. I am. I asked for any date for anyone that has to cancel that is ahead of me. Don't even need to call and ask, "is this a good day". Just show up and go to work. Been working on this for a year.

 

[Ikan_Besar]

Congrats! I would try to get an install day before the new year. The tax credit drops from 26% to 22% on 1/1. I would call Tesla to see what they can do. (I called and got them to move it up by about a month.) As long as the installation starts in 2020, you're eligible for the 26%.

The "construction starts" safe harbor applies only to commercial systems that are eligible for the Investment Tax Credit under section 48 of the Tax Code. Rooftop solar on a home is eligible only for the Residential Energy Credit under section 25D and that stipulates the system must have been "placed in service" during the taxable year.

While there is an IRS Letter that goes into detail about the definition of "beginning of construction" it is in reference only to section 48. Furthermore, the IRS includes a note in the instructions for the form to claim the Residential Energy Credit that guidance for section 48 (including that notice) is inapplicable.

So, to get the 26% credit for the 2020 tax year you better have the system up and running before the end of year.

 

[InParadise]

Just had my site assessment today. 6 weeks after deposit.

 

[Casper702]

It's been 30 days since I got PTO and my system is still off.