Premium Connectivity cost $9.99/month for many Model 3 versions

[Johnny Mac]

Super glad I ordered my vehicle prior to June 30, 2018

 

[C141medic]

Ahh... Was wondering what those in line and early reservation holders were rewarded with.... It's free lifetime premium connectivity... Nice!

Unfortunately, as others have pointed out, being an early reservation holder meant nothing regarding free lifetime connectivity unless you met the order cutoff date in July 2018.

 

[ChrisH]

Super glad I ordered my vehicle prior to June 30, 2018

yeah those of us who ordered shortly after have got the short end of the stick overall price/cost wise but oh well.

 

[Knightshade]

Normally, when you buy a product, this particular piece of information would be in the sales agreement. For instance, you sign up with a new cell phone provider with a 1-year trial of a particular service, it will explicitly say that in the sales documentation. It doesn't really matter if something is "widely reported" legally.

Likewise, if it's not in the agreement that's free forever- you have no foundation to complain when it goes away, right?

I'd be pretty surprised if you weren't told during the order process it was only for 1 year (though it's entirely possibly you didn't bother to read everything during the process- but that's on you, not Tesla).

It certainly tells you that today when ordering- and numerous post-July 2018 buyers have said in this and other threads it said it when they ordered too- so it almost certainly said it when you ordered and you just didn't notice.

 

[ChrisH]

Unfortunately, as others have pointed out, being an early reservation holder meant nothing regarding free lifetime connectivity unless you met the order cutoff date in July 2018.

One would think you would have ordered by then if you had a reservation that early. Unless you were waiting for SR of course.

 

[Sherlo]

they aren’t nickel and dime-ing us. There was language on the website when we ordered that told us it was free for a year. I actually got it free for 16 months based on when I took delivery (aug 2018).

Ok, now I’m officially pissed - I only got 13 months

 

[C141medic]

One would think you would have ordered by then if you had a reservation that early. Unless you were waiting for SR of course.

If I could’ve placed an order I would’ve. Unfortunately back in 2018 Tesla was giving people the ability to order, who were not early reservation holders, so out of frustration I canceled my order in June 2018. As of June I was still not invited to order.

 

[ChrisH]

If I could’ve placed an order I would’ve. Unfortunately back in 2018 Tesla was giving people the ability to order, who were not early reservation holders, so out of frustration I canceled my order in June 2018. As of June I was still not invited to order.

Oh man. That’s awful. Sorry to hear. I remember that whatever their system was doing definitely wasn’t right because I didn’t reserve until feb 2018 and can’t remember when I was able to order but I ordered aug 7th of 2018

 

[SMAlset]

....I have an SR+ that I took delivery of on Sept 27, 2019. With the upgrade to v10.0, I received Caraoke, browser, streaming, etc. But I do not have traffic visualization or satellite view (I really only care about the former). Now that the option to purchase premium connectivity is available and I have signed up, I am wondering if I will magically get traffic on Jan 7 when Tesla starts taking money from me. If yes, why don't I see this now with my "trial"? If no, is this just some evil trick from Tesla to punish those of us who didn't want to pay +$10k for a second motor and a bigger battery in order to get the added creature comforts?....

If you didn't order your car, regardless of what version, prior to 7/1/18 then Tesla didn't care if you wanted to order a LR version or not. "Evil trick" "punish", give me a break.

 

[dmurphy]

“Evil trick" "punish", give me a break.

... the rhetoric is ridiculous, isn’t it?

 

[ramblinwreckie]

Just to play devils advocate, there are zero car companies that give internet for free. (Audi/BMW are 20$ a month, Porsche is 11, Lexus has 3 different features for 8$ a month a piece, so up to 24$ a month) Not sure why it's a surprise. It was on the order page when you got your car.

And to add on, no other cars have OTA updates, especially free ones. Super reasonable, especially if hotspot functionality gets added(I wouldn't be surprised if that didn't add more cost tbh)

We have a BMW i3 and have never paid any subscription costs. I'll essentially be paying $10/month for live traffic information. I could care a less about satellite view, internet, and streaming.

 

[YusufT]

I have premium connectivity but never use satellite maps because imo it looks hideous and ruins the flow of the UI. I can clearly see I'm alone with this.

 

[willow_hiller]

Which car do you have?

2019 Model 3 SR+. It's also in my signature

Signatures don't show on mobile, but do on desktop.

Also, have any SR+ owners actually see their 30 day free trial activate with regards to the satellite and traffic maps? Gave my car a reboot, and no option for other maps yet.

 

[zackmd1]

It was always going to be a paid subscription. The trial was supposed to end awhile ago but obviously it took them longer then expected to build the back end for this service. I took a test drive in June 2018 of a long range and was told about the subscription service being around $100 a month.

So obviously that was supposed to be $100 a year..... Hahaha

 

[SMAlset]

If I could’ve placed an order I would’ve. Unfortunately back in 2018 Tesla was giving people the ability to order, who were not early reservation holders, so out of frustration I canceled my order in June 2018. As of June I was still not invited to order.

You cancelled your order or your reservation? two completely different things and some people on here seem to use them interchangeably but it makes a difference.

Oh man. That’s awful. Sorry to hear. I remember that whatever their system was doing definitely wasn’t right because I didn’t reserve until feb 2018 and can’t remember when I was able to order but I ordered aug 7th of 2018

Early on Tesla explained how priority for ordering would go. Tesla gave employees first shot at ordering their cars as thank you for their contributions to the company. Then previous and current Telsa owners were next in line since their support early on helped them get to the point of being able to mass produce a Model 3, then reservation holders who were non-owners were next for waiting in line and early ones also were given the die-cast when they picked up their cars, then at some point it was opened to the public who hadn't reserved prior. Not sure what wasn't right about that but I thought it was pretty fair and liked that Tesla acknowledged and gave the priority to those that helped get them to that point.

 

[UltralightBeam]

Wait, is the slacker subscription upgraded to the premium version where we can make playlists online (Computer) with this charge?

 

[SigNC]

Tesla owners are never content.

thats fair. Also though, I’m willing to give them more money up front at a discount.

 

[remlemasi]

I have premium connectivity but never use satellite maps because imo it looks hideous and ruins the flow of the UI. I can clearly see I'm alone with this.

You’re definitely not alone. I absolutely cannot stand satellite view for road navigation purposes. Awesome for armchair exploring though. Spent countless hours on Google Earth when it came out.

 

[agarabaghi]

What model 3 comes with premium for life? Pretty sure even the original model 3 lr will expire 12/31.

I got the email this morning saying 12/31 it will expire and $9.99 to pay for it.

 

[SMAlset]

I have premium connectivity but never use satellite maps because imo it looks hideous and ruins the flow of the UI. I can clearly see I'm alone with this.

I happen to love Satellite view and never look at the maps view. I like being able to see what buildings and scenery will look like before I get there and think it's a better visual cue. Even when I use Google Maps on my laptop I seldom use the maps view.