(crossposted with the Charlotte thread)
Here's a fun update... my IDA has been telling me for a week or so all NC deliveries are home delivery now.
But Tesla account says I have a delivery date Sunday Sept 23 in Charlotte. (which is a 3 hour drive)
My IDA is out of office per his email (I emailed him yesterday to see if he could clear this up).
I called the listed # for Charlotte and I think the VRU dumped me into the generic 800 # for tesla- not positive on that but sure felt like a generic phone support line not a local place.
She said it "looked" like that delivery date was right, then asked me to wait while she reached out to my IDA, whom of course she then couldn't reach.
When I asked if she can at least confirm the car is IN Charlotte right now she said "It's on its way TO the service center in Charlotte"
Which would be true regardless of if I was getting home delivery or picking it up from there. So no real help.
Anybody know a way to insure I can reach someone actually AT the Charlotte location with the VRU options?
It'd really suck to drive 3 hours and then get blank stares from folks not expecting me.
But it'd also suck if that's a real appointment somehow and I don't show up.