Update:
Tesla service had my car for a week, investigating this issue while I was on vacation. They said:
1. They verified I had installed one of the suggested window tinting options.
2. They topped up my AC coolant, which was slightly low.
3. They mentioned that there was some back and forth with the CA Tesla engineers which were apparently comparing the logs on my car with the logs of other cars and occasionally asking for more data.
At first they wanted to keep my car even longer and give me a loaner- and I suggested that they might want to return my car and just monitor from the field (as they would get better real world data anyway, as opposed to my car just sitting at the service center.) My car was returned on Saturday.
I did see the Tesla corporate email go out as well on July 3 that addressed the problem. However, it did nothing other than suggest the same old line that has been suggested, albeit with a little bit more detail.
I am still hoping Tesla will come up with a *real* solution to this problem. I get the impression that Tesla does not want to admit this is a design flaw as that could hurt them down the line. On the other hand, the longer they let this go without some kind of serious action taken, the worse the pain will be as more and more new owners run into the same issue.
I feel like I am out $1500 for rear seats that are basically unusable, plus another $500 or so for premium window tinting that I never would have bought if not for this issue. I still would have bought the car, but not the rear facing seats and not the window tinting if I had known about these issues in advance. I think its fair to warn new purchasers of the car that the rear facing seats are not for serious use.
I wish Elon would take his cross country trip in the heat of the summer, sooner rather than later. I think he would discover, pretty much right away that the two unlucky boys that have to sit in the back will be complaining endlessly (if not occasionally suffering from borderline heat exhaustion) especially when driving through the more humid hot areas of the country, such as Atlanta, or Charleston.
I would like to see a disclaimer when the option is selected on ordering the car, something to the effect of
"Rear seats are not designed for use in hot climates and should only be used for short trips."
That might be excessive- who knows, maybe the rear facing seats are just fine in the fall and winter. I haven't had a chance to really experience it at that time because I received my car on May 7.