While this is 100% true, Tesla should be aware that this is their problem, and stick by what their employees say while working behind the scenes to ensure that customers are given accurate information. Obviously some people will lie and cheat to get any freebie they can, but in this scenario it had to have been an employee who changed the configuration (assuming this is what really happened) so a little flexibility can go a long way. I would hate for Tesla to lose future sales over something so trivial.
I don't fine the lack of integrity they showed as trivial. Its a core problem right now. They just took a $2,000 option I was told I was entitled to and removed it.
I have faith they will be able to make changes. Otherwise, they will remain, just another stealership.