Silver Metallic Paint Price Increase.

[WJTM]

I ordered a Y a few weeks ago. after placing the order I receive the purchase agreement and was provided a very reasonable delivery date. I selected the silver metallic paint because there was no charge for it (white was also a N/C option). I received my VIN immediately after ordering the car. now that I am ready to pick-up the car this week, Tesla now added the $1000 charge to my order (the color prices changed a few days ago). I called the local Tesla rep, who claimed it was outside of their control. Of course I can “walk away,” but I want the car. Is there a way I can someone at Tesla to address this? Thanks in advance

 

[BitJam]

Didn't the base price also drop by $13K? There is no way you will get the base price discount combined with the free MSM paint.

 

[mexxdude]

Nice try OP. I’m sure Tesla is more than happy to revert back to the price at the time when you placed the order so you can get the MSM paint for free.

 

[thesmokingman]

I'll put my flame suit on but I don't think there is anything wrong with the OP wanting the base price discount and the paint at the cost it was when the order was placed.

He ordered Silver when Silver was a no upcharge color. He should not be charged more for it AFTER his order is filled. Tesla made a "market" decision to lower pricing. IMHO, OP is entitled to that the same as everyone else.

The cost structure changed. He doesn't get to pick and choose the cost basis. And it's poor form to bring the MSM cost change up w/o noting he got the MSRP reduction, very poor form.

 

[ucmndd]

I'll put my flame suit on but I don't think there is anything wrong with the OP wanting the base price discount and the paint at the cost it was when the order was placed.

He ordered Silver when Silver was a no upcharge color. He should not be charged more for it AFTER his order is filled. Tesla made a "market" decision to lower pricing. IMHO, OP is entitled to that the same as everyone else.

Nerp.

You can choose the old price book or the new price book. Not mix and match to choose the best bits of both.

Very simple.

 

[ucmndd]

As I said - I’m grateful for the across-the-board fesla price reduction. it would have happened whether I ordered a Model Y or not. the issue is, “Can [clearly they did] or should Tesla raise the price of a n/c item (MSM at the time the order was placed and a purchase agreement was issued)? is it good/acceptable business practice from a brand/image perspective. Regardless of the Tesla across-the-board price reduction impacting all models - can and should they honor the original purchase order (MSM at no charge)? Versus the change they made of $1K after the order was executed and the VIN was assifend?

The answer, no matter how many times you rephrase the question, is no.

You can choose the old price book or the new one. You cannot mix and match. That’s it. This is the only answer.

The “brand/image perspective” angle you seem to be pushing here is not a particularly defensible or reasonable defense. Tesla just lowered the price of your transaction substantially. Like $10k plus substantially. Being mad that it’s not $11k or $12k isn’t really reasonable.

If you want a config under $55k, switch to white. Or take delivery under the new pricing terms.

 

[ucmndd]

Legally, it is definitely questionable whether they can increase the price of an option with a price previously agreed to in writing.

You should read the order agreement before offering any more legal advice.

Tesla will be happy to honor the original terms if that’s what OP wants. It’s 100% their decision. Take the old or the new. Making your own a la carte agreement is not on the table.

 

[Dennisis]

Wow. And this is why they dropped the prices all at once for everyone - no waffling, no trying to give "consideration". People will find some way to feel wronged regardless.

 

[ucmndd]

Order agreement doesn't trump laws which vary by state.

Please cite a law in any state that would force a company to provide a double dip discount instead of simply honoring the original terms of a deal. Give me a break.

 

[Ostrichsak]

I wasn't aware that Silver Metallic Paint was available in the US again.

 

[BitJam]

I wasn't aware that Silver Metallic Paint was available in the US again.

I think the OP meant Midnight Silver Metallic. I think it was free for a few months before going up to $1k when the base prices dropped like a rock.

 

[Happy Hippo]

I think the OP meant Midnight Silver Metallic. I think it was free for a few months before going up to $1k when the base prices dropped like a rock.

It was free in December when I took delivery! If the OP is getting it now they are saving thousands or dollars vs trying to get a free paint color with $1k? Maybe I am missing something. Did your price decrease if you ordered it weeks ago? It should have...

 

[stopcrazypp]

I guess they aren't letting you double dip (getting lower base price, plus the free paint). Presumably when you got your order agreement for this VIN, this should have been in it already?

If instead you are saying that you are charged the old price AND you are getting the extra paint charge, then that is an issue.

 

[Happy Hippo]

I guess they aren't letting you double dip (getting lower base price, plus the free paint). Presumably when you got your order agreement for this VIN, this should have been in it already?

If instead you are saying that you are charged the old price AND you are getting the extra paint charge, then that is an issue.

He did not mention how his price decreased only that they are charging him for the paint color. I think the thinks he can double dip and it does not work that way! Pay the $1k for the paint and your lower price or just get white paint, no charge and get it wrapped.

 

[thesmokingman]

Seriously poor form OP.

 

[StanMI]

I'll put my flame suit on but I don't think there is anything wrong with the OP wanting the base price discount and the paint at the cost it was when the order was placed.

He ordered Silver when Silver was a no upcharge color. He should not be charged more for it AFTER his order is filled. Tesla made a "market" decision to lower pricing. IMHO, OP is entitled to that the same as everyone else.

 

[stopcrazypp]

I'll put my flame suit on but I don't think there is anything wrong with the OP wanting the base price discount and the paint at the cost it was when the order was placed.

He ordered Silver when Silver was a no upcharge color. He should not be charged more for it AFTER his order is filled. Tesla made a "market" decision to lower pricing. IMHO, OP is entitled to that the same as everyone else.

Well he is getting the same as everyone else buying now: namely a lower base price and MSM no longer being free. As another mentioned, Tesla is probably more than happy to revert his order pricing back to the original higher base price and free MSM, but OP probably doesn't want that either. I'm sure also if OP asks to convert to white, Tesla would be willing to match him to a white car (although it may not be in as high a priority).

Tesla allowing old orders to have new (lower) pricing and also to keep old pricing (when Tesla raises the price) is just a nicety. Tesla can easily do it a different way.

 

[StanMI]

I totally disagree but I respect your opinion(s).

 

[WJTM]

I truly appreciate everyone’s opinion on this topic. To be clear - I’m thrilled to have received the price discount before delivery next week. I recognize how fortunate I am. But the issue is the MSM - I was not charged for it when I placed my order, submitted a deposit, received a purchase order agreement from Tesla, and selected MSM because there was no extra charge. Now it’s $1000 more. As discussed repeatedly in the last few days - many cars are sitting now at $55900 - mine included. i specifically did not select a black or red color to keep my costs lower (original order two weeks ago). My question to my esteemed peers is strait-forward: Should (can) Tesla charge a customer for an option that was not a surcharge at the ti e the order was executed and a VIN and purchase agreement was issued - AFTER the fact? I guess what’s more disturbing is I can’t find ANYONE at Tesla to give me a straight answer. The local dealer says, “It’s out of my hands.”

 

[thesmokingman]

I truly appreciate everyone’s opinion on this topic. To be clear - I’m thrilled to have received the price discount before delivery next week. I recognize how fortunate I am. But the issue is the MSM - I was not charged for it when I placed my order, submitted a deposit, received a purchase order agreement from Tesla, and selected MSM because there was no extra charge. Now it’s $1000 more. As discussed repeatedly in the last few days - many cars are sitting now at $55900 - mine included. i specifically did not select a black or red color to keep my costs lower (original order two weeks ago). My question to my esteemed peers is strait-forward: Should (can) Tesla charge a customer for an option that was not a surcharge at the ti e the order was executed and a VIN and purchase agreement was issued - AFTER the fact? I guess what’s more disturbing is I can’t find ANYONE at Tesla to give me a straight answer. The local dealer says, “It’s out of my hands.”

There's a disconnect here. You assume you can hold onto yesterday's price structure while taking advantage of todays price cut. You can't. You will have to juggle the options to fit under the IRA limits like everyone else. If you don't like it go back to your original pricing agreement where MSM is free.