I had problem with Spotify account and tried everything possible, impossible, soft reset, hard reset, Factory Defaults.
Nothing. Nothing helped.
One interesting thing, the Spotify stopped few days working after I was invited to change my Invoicing details at
www.tesla.com portal by Tesla dealership.
Because Tesla had wrong data there, so in - History - part of menu I changed my data to legal entity from physical entity and added VAT number. This caused Spotify in the car stopped working.
I did not know this before because now I know the fix and I have noticed this happened few days after, maybe I have not used Spotify few days.
The fix is: Go to
www.tesla.com account select your car and choose "Buy premium connectivity" even when you have one free.
You are then invited to change the Invoicing details.
If you are invited here, it is a good sign and most probably this is the cause.
Here you have to fill in the same that you filled in the - History - part. And Click Save.
After this you are shown a button to order the connectivity. You do not push that button becuse we do not want to buy anythhing.
If you go back now and return to "Buy premium connectivity" part, you know it is fixed because you are not invited to fill in the Invoicing details any more.
Yes, after I filled in my VAT and switched the person to be legal and went back to my car, I was again able to use Spotify. Worked like a magic.
It looks like Tesla uses these Invoicing data for Spotify and they have to be both in sync.