+1Agree, well said @BertL!
Unfortunately for the past year I have detected a serious lack of customer focus with Tesla, read that EM. It's great he has many interests, hyperloop, spaceX, scty and Mars for heaven sake, but that surely impacts his car company. Here's my idea if I were in his inner circle, if he even has one:
Elon, I've been reading through the various forum posts of customers and future customers and several of them obviously are savvy, experienced people with some great ideas. Let's invite 20 of them to an all expenses paid retreat for a weekend and pick their brains. The most important criteria is that you are there!