I had to have a wheel replaced (thank you Chicago streets!) last December. While my MYP was there, they took off all the tires for an inspection. Fast forward to Late April/early May, Im having serious problems with the tires. Lots of vibration, alignment going off, among others. It turns out the technician out the tires back on the wrong wheels. The MY performance has staggered wheels, (larger tires in the back than the front) which means they can’t be rotated. But to add to that problem if faster wearing, the technician putting both of the bigger tires in the right side and the smaller on the left made the rear tire kn the left (smaller one) had the inner tread was almost worn through. It was starting to have a problem holding air. Which is what make me realize the issue.
So now the service department has offered to take $200 dollars off the labor
Charge, making the new tire purchase $1800 instead of the $2000 estimate they gave.
My question: shouldn’t I be getting much more of a discount? They have almost 30k miles on them (I drive it for work, for the first 14 months I’ve put in lots of miles), but the tires should have lasted to 45k miles. I’m thinking they should give at least $500 if not $1k.
Suggestions would be appreciated in how to proceed with the service manager.
Thank you.
So now the service department has offered to take $200 dollars off the labor
Charge, making the new tire purchase $1800 instead of the $2000 estimate they gave.
My question: shouldn’t I be getting much more of a discount? They have almost 30k miles on them (I drive it for work, for the first 14 months I’ve put in lots of miles), but the tires should have lasted to 45k miles. I’m thinking they should give at least $500 if not $1k.
Suggestions would be appreciated in how to proceed with the service manager.
Thank you.