I do think customer service is a potential concern going forward, given the massive continued sales numbers. Hoping that the extra $ being spent on service centers covers that aspect. As an aside to all of us cheering for the new factories to open NOW NOW NOW- "they'll be ready when they're ready". Opening them too soon causes service and PR nightmares. As my software manager reminds me, "We can deliver late but we cannot deliver wrong."
The other main negative in the editorial that the writer pointed out was the massive fail on delivering an FSD that lives up to Elon's early and continued promises, 'very shortly now' causing disillusion and the crumbling of the stock -> company.
IMHO both arguments are fact based, and have already been mooted about here muchly. I have gathered that this forum disagrees on the magnitude and risk of those 2 items. As for me, I have placed my powder behind Mr. Musk for the next 3 years at least. I think this company succeeds based on its cars, cost, and model independently of FSD.
One thing that bugged me was that the article claimed Tesla HAD to deliver 2 million cars this year to hit their targets. That would be 100% growth, not 50% growth as stated by Tesla, so I think either the writer's or my math is way off.