The reason why this is not happening is because tesla is not doing targeted pro active advertising focusing on these potential customers.
In addition the overall customer service needs to improve to help facilitate sales.
I hope you mean "targeted marketing..." since that includes the entire range of potentially cost effective and precise solicitation of actual qualified purchasers/lessors and their primary influencers. They do NOT need generic non-precise publicity-style advertising.
'overall customer service needs' includes;
1. the entire delivery process which has steadily deteriorated since 2019,
2. inquiry management (present store buyer attention is abysmal in many places,
3. vehicle preparation and presentation (distinct from delivery).
4. Response to queries or even contact. Essential minimal response to shareholder queries, customer queries.
5. All of (4) applies times multiples for TE. I have never had even a minimal response to Tesla Energy inquiries, including two for large commercial projects (both went to other major Energy project vendors).
I do not question the wisdom of a staff realignment and reduction. I do not have enough information to judge that one accurately.
I do question the steady deterioration in basic prospect and customer management. That is partly not enough staff in some areas, but primarily lack of training and orientation by staff coupled with attention to cash flow (which as everyone knows, I applaud) that extends to making cash buyers wait for months for Tesla to process cash payments due to customers, then sending by snail mail physical checks. That is an example of single-minded denial while ignoring cash customer and shareholder needs., so;
6. Now Tesla pays attention to some social media influencer shareholders but, regardless of shareholding level completely ignores shareholder services. That would be a very simple, very lucrative way to gain incremental sales too, because;
7. Recognize that in automotive and energy alike the best customers are almost likely incremental purchases from existing ones. Tesla now gives a trivialized 'referral program' that encourages the less affluent and ignores the most lucrative repeat buyer category.
This is a brief list that they should have been being doing for some time. Tesla once had quite superb direct marketing prowess, almost invisible outside qualified prospects. Now they seem to have forgotten all they knew.
For the record, I rate this post with 'dislike' because it makes me unhappy to see these things.