Truthfully, it's an inference, because I can't find any solid evidence. I had 8/29 for delivery. Knowing about this drama with stuck cars, I asked my IDA one week ago if she had any insight on the location of my car. She told me "in Texas". Okayyyyy, that covers a lot of area, but I thought it was a good sign. I might have cried if she said OKC at that point. But anyway. I am trying to be patient and not get all worked up over this. Monday I called Cedar Springs, because I assumed I'd have to leave a VM, which I did. No call back, and since my appointment was 9:30 AM on 8/29, I did NOT want to assume no news is good news. No answer at 11AM Tuesday, but at 5:10 I got a gentleman who confirmed the car is "in Dallas" but not at the DC. He said it was carrying an open move order with an ETA of Friday. So I am assuming that is a generalization for the Alliance Rail Hub.
I called Cedar Springs again today assuming I'd once again have to leave a VM, but decided not to leave one. Seems pointless, they don't call back. I then called the 888 number to see what else I could find out. The rep I got told me the car indeed is in the holding hub (at least that's what I think she said, maybe I'm again making an inference), but that there is still a pending move order. Interestingly she told me the car looked like it was due at the DC today, with a ready for delivery date of Friday. That's a little different than the message on Tuesday, but I really don't know who to believe at this point.
I asked her if an "open move order" was any sort of positive indicator, or did all the cars sitting at a holding hub indefinitely just have that status. She wasn't particularly committal with her answer, but she said it's for certain a positive indicator. Again, totally taken with a grain of salt, because you can place three calls and get three different answers to the same question.
At least my current appointment is set for Saturday, so I may just drive there regardless, assuming they are as un-proactive as they were the first time around. I was never proactively told my appointment wouldn't be good, it was only my persistence in calling that saved me a rush hour drive for nothing. It's not that big a deal in non-rush hour situations. Either I will go home with my car or I will go home with information.
Interestingly, my IDA, whom I felt had been doing a good job with being responsive to me has now gone completely dark. She was prompt with answers through last week. I probably pissed her off with my email, even though all I expressed was a disappointment that no one had tried to communicate that my delivery was delayed. Not even flipped out about the delay to be honest. I know she wasn't off Tuesday, because I have a close friend who is working with the same IDA to get his deal finalized. He is less impressed with her than I was. I tried to peel him off the ceiling a couple times, but now I understand how he felt.