Hi, new Tesla owner here. I picked up my car last Friday, and despite my best effort to check out the car before bringing it home, I saw several fit and finish issues when I got home and spent several hours learning more about my vehicle. Specifically, I saw a sensor by the rear wheel well that wasn't installed quite flush and my two rear doors' chrome trim does not line up with the back of the car's fixed trim.
I scheduled a mobile service call for next week (about two weeks sooner than going to the service center). Will this person have the ability to do most trim fixes? I heard that the door alignment involves adjusting the strike plate which is held by two torx bolts, which sounds pretty straightforward, while the sensor is in the same area that Tesla is now putting speakers to generate noise for pedestrians, for which there should be fairly straightforward access. (See youtube video on disconnecting them, though I am fine with them.) Is Tesla responsive to these kinds of issues?
Secondly, the car came with software v. 9 on board. I went on the online chat this morning to ask about it and it sounded like I would be getting it today (i.e., it would be pushed to me), but then when it didn't happen and I followed up, another support person this afternoon said it is sent out randomly in batches and could take weeks. Is that true?
Thanks.
I scheduled a mobile service call for next week (about two weeks sooner than going to the service center). Will this person have the ability to do most trim fixes? I heard that the door alignment involves adjusting the strike plate which is held by two torx bolts, which sounds pretty straightforward, while the sensor is in the same area that Tesla is now putting speakers to generate noise for pedestrians, for which there should be fairly straightforward access. (See youtube video on disconnecting them, though I am fine with them.) Is Tesla responsive to these kinds of issues?
Secondly, the car came with software v. 9 on board. I went on the online chat this morning to ask about it and it sounded like I would be getting it today (i.e., it would be pushed to me), but then when it didn't happen and I followed up, another support person this afternoon said it is sent out randomly in batches and could take weeks. Is that true?
Thanks.